Rasheda Gani
@rashedagani
Operations Manager with extensive experience in office management.
United KingdomWhat I'm looking for
I am an accomplished Operations Manager with a strong background in office management and administrative support. With over 15 years of experience, I have honed my skills in maintaining efficient office operations, managing teams, and ensuring compliance with ISO 9001 quality systems. My journey began at Birmingham City Council, where I developed foundational administrative skills, and has since evolved through various roles, culminating in my current position at Pye Tait Consulting.
Throughout my career, I have successfully managed office environments, supported executive teams, and led projects that enhance operational efficiency. My expertise includes supplier negotiations, database management, and staff training. I take pride in my ability to foster a collaborative work culture while ensuring that all administrative functions run smoothly. I am passionate about continuous improvement and am always seeking ways to optimize processes and support my colleagues effectively.
Experience
Work history, roles, and key accomplishments
Operations Manager
Pye Tait Consulting
Apr 2025 - Present (3 months)
Managed the smooth and efficient operation of the physical office and staff support services. Maintained the effectiveness of ISO 9001 systems within the company and developed staff competence in office systems.
Office Manager (with EA duties)
Pye Tait Consulting
Jan 2020 - Present (5 years 6 months)
Maintained the smooth and efficient operation of the physical office and staff support services. Managed supplier negotiations for cost-effectiveness and quality, and updated various administrative databases.
Executive Assistant
Lowell Financial Ltd
Jul 2019 - Present (6 years)
Provided executive support to the Group Chief Science Officer, Group Chief Investment Officer, and Operations/Managing Director. Managed calendars, arranged travel, and prepared itineraries.
Executive Assistant to CEO
Accent Group Ltd
Nov 2018 - Present (6 years 8 months)
Provided executive assistance to the CEO, including complex diary and inbox management. Facilitated and took detailed meeting minutes for Executive & ALT team meetings.
Personal Assistant
Turning Lives Around
Feb 2009 - Present (16 years 5 months)
Managed the CEO's emails, responded on their behalf, and handled general diary management. Acted as a front-line contact for clients and stakeholders in the CEO's absence.
Administrative Assistant
Birmingham City Council Adult Social Care Team
Jan 2004 - Present (21 years 6 months)
Provided administrative support including opening, logging, and distributing post. Handled telephone calls and provided support to the line manager and Homecare Team.
Sales Associate
Selfridges
Jan 2003 - Present (22 years 6 months)
Welcomed clients and assisted them in selecting products while building rapport. Processed sales professionally and maintained store standards.
Cashier
Slater Menswear
Jan 2000 - Present (25 years 6 months)
Processed sales at the till point, handled refunds and credit notes. Assisted customers with price inquiries and built rapport.
Education
Degrees, certifications, and relevant coursework
TBThe University of Birmingham
BA (Hons), English Literature, English Language and Art
2001 - 2004
Completed a Bachelor of Arts with Honours, focusing on English Literature, English Language, and Art. This program provided a comprehensive understanding of literary analysis, linguistic structures, and artistic expression.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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