At MindBridge BPO, I supported Revolut customers across the UK and US by phone, helping clarify concerns and support timely resolutions.
On the Talabat campaign, I assisted customers by phone and chat, handling high volumes of interactions and coordinating follow-up when needed.
For Careem, I handled customer calls and emails and used Jira, Backoffice, and custom CRM systems to escalate complex issues and maintain accurate interaction records.
At Qualify Resource Pvt Limited, I worked on US and UK sales campaigns, speaking with prospective customers by phone and following campaign processes.
