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Ramy TareqRT
Open to opportunities

Ramy Tareq

@ramytareq

I resolve customer issues across calls and chat, backed by accounting and sales experience.

Egypt
Message

What I'm looking for

I'm looking for a customer service or client-facing role where I can resolve customer issues, use communication and problem-solving skills, and grow through fast-paced teamwork and CRM-based work.

At IntouchCX, I handle outbound calls and chat interactions, addressing inquiries and resolving issues to support customer satisfaction. I also work as a social media moderator in a fast-paced environment.

My customer-facing background includes property consulting at The Address Investments, where I connected with clients and studied real-estate projects across Egypt, as well as sales experience at Side wind.

I've also managed customer and supplier accounts, salaries, purchases, sales, commissions, VAT, and reservations in accounting and administration roles at Imtiaz company, Roaya consultation, and Ticnek elevator in Riyadh.

I bring communication, problem-solving, adaptability, teamwork, and a quick-learning mindset, supported by a bachelor's degree in Accounting from Modern Academy Maadi.

Experience

Work history, roles, and key accomplishments

IntouchCX logoIN
Current

Customer Service Representative

May 2024 - Present (2 years 5 months)

I handle outbound calls and chat interactions, addressing inquiries and
resolving issues while ensuring customer satisfaction. I have
strengthened my communication, problem-solving, and adaptability in a
fast-paced environment
Social media moderator also

Education

Degrees, certifications, and relevant coursework

MM

Modern Academy Maadi

Bachelor's degree, Accounting

2013 - 2017

Tech stack

Software and tools used professionally

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