nour Hikal
@nourhikal
Aspiring Sales Account Manager with a focus on technology solutions.
What I'm looking for
I am a dedicated Sales Account Manager with a strong foundation in technology solutions and a passion for enhancing customer experiences. My journey began with a Bachelor’s degree in Language and Communication, where I honed my skills in communication and media studies, achieving a GPA of 3.4. I have gained valuable experience through various roles, including my recent position at Teqpedia, where I successfully managed client accounts and contributed to sales strategies.
Throughout my career, I have demonstrated my ability to thrive in fast-paced environments, evidenced by my roles as a Social Media Moderator and Contact Center Agent. I take pride in my creativity and critical thinking skills, which have allowed me to excel in diverse settings. My commitment to continuous learning is reflected in my participation in various courses, including cybersecurity and project management, ensuring I stay updated with industry trends.
Experience
Work history, roles, and key accomplishments
Sales Account Manager
CYNERV Cybersecurity Solutions
Jun 2024 - Present (1 year)
Handled sales accounts specifically for cybersecurity solutions, ensuring client satisfaction and expanding market reach. Contributed to achieving sales targets and fostering long-term client partnerships.
Sales Account Manager
Teqpedia Technology Solutions
Nov 2024 - Present (7 months)
Managed sales accounts for technology solutions, focusing on client acquisition and retention. Developed and maintained strong relationships with key clients to drive business growth.
Supervisor
Event Services
Jan 2024 - Dec 2024 (11 months)
Supervised event operations and teams at various industry conferences and expos, such as WinDoorEX EXPO and Egypt Cybersecurity & Data Integration Systems Conference. Managed on-site logistics and ensured successful execution of events.
Sales Account Manager
Triforce Technology Solutions
Jun 2024 - Oct 2024 (4 months)
Responsible for sales and account management within the technology sector. Successfully built client relationships and contributed to the company's sales objectives.
Assistant Director & Videographer
PodCast بالعربي
Jun 2024 - Jun 2024 (0 months)
Served as an Assistant Director and Videographer for podcast productions. Contributed to the visual and technical aspects of content creation.
Social Media Moderator
The Jungle Nursery
May 2020 - Dec 2020 (7 months)
Moderated social media content and engaged with the online community for a nursery. Maintained a positive online presence and fostered community interaction.
Social Media Moderator
Wink & Smile Dental Clinic
Dec 2023 - Jul 2024 (7 months)
Managed the clinic's social media presence, engaging with the online community and moderating content. Ensured consistent brand messaging and responded to inquiries.
Contact Center Agent
Nawy Digital Marketing
Sep 2021 - Jul 2022 (10 months)
Provided contact center support, assisting customers with inquiries and resolving issues. Recognized for best performance, demonstrating strong communication and problem-solving skills.
Customer Service and Social Media Agent
3attar.com
Dec 2020 - Jun 2021 (6 months)
Handled customer service inquiries and managed social media interactions for an e-commerce platform. Ensured timely and effective communication with customers.
Usher
Event Services
Jan 2016 - Dec 2024 (8 years 11 months)
Provided event support and guest assistance for various conferences and expos, including El Malky, Redbull, and Cityscape. Ensured smooth event flow and positive attendee experiences.
Education
Degrees, certifications, and relevant coursework
Arab Academy for Science, Technology and Maritime Transport
Bachelor of Language and Communication, Mass Communication/Media Studies
Grade: GPA: 3.4
Activities and societies: Graduation project received third place in the competition of the media committee of the National Council for Women during the 16-day campaign to combat violence against women. Contributed as Assistant Director, videographer for parts of the film, and editor for the entire film.
Pursued a Bachelor of Language and Communication with a specialization in Mass Communication/Media Studies. Gained comprehensive knowledge in media theories, communication strategies, and practical media production.
Future Language School
Primary & Preparatory Education, General Studies
Completed primary and preparatory education, establishing foundational academic skills. Focused on a comprehensive curriculum to build a strong educational base.
Future American School
High School Diploma, American Curriculum
Obtained an American High School Diploma, completing a rigorous curriculum. Prepared for higher education through diverse coursework and academic challenges.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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