nour Hikal - Sales Account Manager - CYNERV Cybersecurity Solutions | Himalayas
nour HikalNH
Open to opportunities

nour Hikal

@nourhikal

Aspiring Sales Account Manager with a focus on technology solutions.

Egypt

What I'm looking for

I am looking for a challenging role in a collaborative environment that fosters growth and allows me to leverage my skills in sales and technology.

I am a dedicated Sales Account Manager with a strong foundation in technology solutions and a passion for enhancing customer experiences. My journey began with a Bachelor’s degree in Language and Communication, where I honed my skills in communication and media studies, achieving a GPA of 3.4. I have gained valuable experience through various roles, including my recent position at Teqpedia, where I successfully managed client accounts and contributed to sales strategies.

Throughout my career, I have demonstrated my ability to thrive in fast-paced environments, evidenced by my roles as a Social Media Moderator and Contact Center Agent. I take pride in my creativity and critical thinking skills, which have allowed me to excel in diverse settings. My commitment to continuous learning is reflected in my participation in various courses, including cybersecurity and project management, ensuring I stay updated with industry trends.

Experience

Work history, roles, and key accomplishments

CS
Current

Sales Account Manager

CYNERV Cybersecurity Solutions

Jun 2024 - Present (1 year)

Handled sales accounts specifically for cybersecurity solutions, ensuring client satisfaction and expanding market reach. Contributed to achieving sales targets and fostering long-term client partnerships.

TS
Current

Sales Account Manager

Teqpedia Technology Solutions

Nov 2024 - Present (7 months)

Managed sales accounts for technology solutions, focusing on client acquisition and retention. Developed and maintained strong relationships with key clients to drive business growth.

ES

Supervisor

Event Services

Jan 2024 - Dec 2024 (11 months)

Supervised event operations and teams at various industry conferences and expos, such as WinDoorEX EXPO and Egypt Cybersecurity & Data Integration Systems Conference. Managed on-site logistics and ensured successful execution of events.

NM

Contact Center Agent

Nawy Digital Marketing

Sep 2021 - Jul 2022 (10 months)

Provided contact center support, assisting customers with inquiries and resolving issues. Recognized for best performance, demonstrating strong communication and problem-solving skills.

ES

Usher

Event Services

Jan 2016 - Dec 2024 (8 years 11 months)

Provided event support and guest assistance for various conferences and expos, including El Malky, Redbull, and Cityscape. Ensured smooth event flow and positive attendee experiences.

Education

Degrees, certifications, and relevant coursework

AT

Arab Academy for Science, Technology and Maritime Transport

Bachelor of Language and Communication, Mass Communication/Media Studies

Grade: GPA: 3.4

Activities and societies: Graduation project received third place in the competition of the media committee of the National Council for Women during the 16-day campaign to combat violence against women. Contributed as Assistant Director, videographer for parts of the film, and editor for the entire film.

Pursued a Bachelor of Language and Communication with a specialization in Mass Communication/Media Studies. Gained comprehensive knowledge in media theories, communication strategies, and practical media production.

FS

Future Language School

Primary & Preparatory Education, General Studies

Completed primary and preparatory education, establishing foundational academic skills. Focused on a comprehensive curriculum to build a strong educational base.

FS

Future American School

High School Diploma, American Curriculum

Obtained an American High School Diploma, completing a rigorous curriculum. Prepared for higher education through diverse coursework and academic challenges.

Tech stack

Software and tools used professionally

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