Ramya Thiyagaraj

Authored training manuals, video scripts, and instructional guides in Articulate 360, and managed LearnUpon LMS operations. Partnered with product managers and engineers to validate technical accuracy and develop instructional design strategies for EV charging infrastructure.

Developed healthcare content strategy and managed editorial calendars for multiple brands, coordinating writers across US–India time zones. Authored SEO-optimized sales content for medical billing and insurance coding, and analyzed performance against lead-generation KPIs.

Developed content strategy and marketing materials for healthcare technology platforms, including SaaS and AI/ML-focused content. Collaborated with technical teams to ensure technical accuracy and alignment with buyer personas.

Wrote and reviewed customer testimonials and social media copy, and authored long-form blog content for insurance product lines. Trained junior writers on brand voice and SEO, and managed WordPress publishing workflow.

Wrote technical financial articles and tutorials on Excel macros, POS systems, and financial modeling. Researched complex financial concepts and optimized content for SEO and user engagement.

Authored educational blog posts on digital marketing, SEO, and career development, and conducted keyword research and on-page SEO optimization. Collaborated with technical teams to develop Salesforce-focused content and managed editorial workflow.

Taught English language, literature, and communication skills, designing student-centered curriculum and assessments. Provided mentorship and individualized academic support to improve writing and critical thinking.

Edited scientific, technical, and medical books and academic journals, providing developmental, substantive, and copyediting support. Reviewed work of technical writers, managed editorial schedules, and ensured compliance with style manuals.

Reviewed financial documents and regulatory compliance materials for international banking institutions, identifying factual errors and inconsistencies. Maintained quality assurance records and tracked quality metrics.

Completed the Project Management Assessment Certification from LearnTube CareerNinja in 2021.

Earned the Content Marketing certification from HubSpot Academy in 2020.

Completed the Content Writing Master Course Certification from IIM SKILLS in 2019.

Attended a workshop on the basics of copywriting from SkillNation in 2019.

M.Sc. in Biochemistry from Meenakshi College for Women, University of Madras.

Completed the Product Marketing Fundamentals course on Udemy in 2021.