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Shyamal Dambhare

@shyamaldambhare

Content leader blending technical understanding and B2B product writing to drive measurable growth.

India
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What I'm looking for

I seek roles where I can lead content strategy, mentor teams, and craft SEO-driven B2B product copy within cross-functional, growth-focused companies.

I am a content professional with 10 years of experience, including 6+ years focused on creative web copy and B2B product writing. I have led teams, developed content strategies for global brands, and driven measurable improvements in engagement and organic traffic.

I combine technical understanding with creative expertise to produce SEO-friendly website content, API documentation, user guides, and campaign copy. I thrive at the intersection of content, people, and technology, mentoring writers and collaborating cross-functionally to turn complex ideas into clear business impact.

Experience

Work history, roles, and key accomplishments

FR

SEO Content & Communication Specialist

Freelance

Mar 2024 - Dec 2024 (9 months)

Built communication workflows aligned to the buyer's journey, refined SEO-optimized website content, and conducted audits to better match messaging with user intent, improving engagement and client retention.

Dentsu logoDE

Senior Content Writer

May 2019 - Aug 2023 (4 years 3 months)

Developed SEO-friendly content and content strategies for major clients (e.g., MSIL, AND India, Forever21), managed editorial calendars, mentored writers, and delivered data-driven recommendations to improve ROI.

BB

Senior Customer Care Executive

Big Basket

Apr 2016 - Aug 2016 (4 months)

Handled escalations for delivery issues, missing products, and refunds to resolve customer complaints and maintain satisfaction metrics.

Education

Degrees, certifications, and relevant coursework

Rashtrasant Tukadoji Maharaj Nagpur University logoRU

Rashtrasant Tukadoji Maharaj Nagpur University

Bachelor of Engineering, Electronics & Telecommunication

Completed a Bachelor of Engineering in Electronics & Telecommunication with coursework covering electronic systems, telecommunication fundamentals, and applied engineering principles.

Tech stack

Software and tools used professionally

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Shyamal Dambhare - Content Writer - SumaSoft | Himalayas