Open to opportunities

Shyamal Dambhare

@shyamaldambhare

Message

Content leader blending technical understanding and B2B product writing to drive measurable growth.

India

Message

What I'm looking for

I seek roles where I can lead content strategy, mentor teams, and craft SEO-driven B2B product copy within cross-functional, growth-focused companies.

I am a content professional with 10 years of experience, including 6+ years focused on creative web copy and B2B product writing. I have led teams, developed content strategies for global brands, and driven measurable improvements in engagement and organic traffic.

I combine technical understanding with creative expertise to produce SEO-friendly website content, API documentation, user guides, and campaign copy. I thrive at the intersection of content, people, and technology, mentoring writers and collaborating cross-functionally to turn complex ideas into clear business impact.

Experience

Work history, roles, and key accomplishments

Content Writer

SumaSoft

Jan 2025 - Aug 2025 (7 months)

Created SEO-friendly website content, internal handbooks, user guides and 12-month social media strategies; collaborated with developers and product teams to produce API documentation and align messaging with business goals.

Content Writing SEO API Documentation Social Media Strategy Cross Functional Collaboration

SEO Content & Communication Specialist

Freelance

Mar 2024 - Dec 2024 (9 months)

Built communication workflows aligned to the buyer's journey, refined SEO-optimized website content, and conducted audits to better match messaging with user intent, improving engagement and client retention.

SEO Content Strategy Content Auditing UX Writing Client Management Analytics

Senior Copywriter

InnoServ Digital

Sep 2023 - Feb 2024 (5 months)

Led content strategy and a team of 6, driving a 108% LinkedIn follower growth in 3 months and a 24% increase in organic traffic within two months through audits, research, and cross-functional execution.

Content Strategy Team Leadership Social Media Growth Research Analysis Cross Functional Collaboration

Senior Content Writer

Dentsu

May 2019 - Aug 2023 (4 years 3 months)

Developed SEO-friendly content and content strategies for major clients (e.g., MSIL, AND India, Forever21), managed editorial calendars, mentored writers, and delivered data-driven recommendations to improve ROI.

Content Strategy Editorial Management ORM Mentoring Analytics

Internal IT Engineer

TCS

Sep 2016 - Apr 2019 (2 years 7 months)

Managed access provisioning and support for IT and business applications, gaining hands-on exposure to IAM and enterprise security workflows that informed later technical writing in cybersecurity and SaaS domains.

Access Management IAM IT Support Enterprise Security & Compliance Technical Troubleshooting

Senior Customer Care Executive

Big Basket

Apr 2016 - Aug 2016 (4 months)

Handled escalations for delivery issues, missing products, and refunds to resolve customer complaints and maintain satisfaction metrics.

Customer Support Communication Quality Assurance

Customer Care Executive

FirstCry

Jul 2015 - Mar 2016 (8 months)

Provided product guidance and supported order placement and cancellations, improving customer experience and reducing resolution times.

Customer Support Order Management Product Guidance Communication Cancellations

Education

Degrees, certifications, and relevant coursework

Rashtrasant Tukadoji Maharaj Nagpur University

Bachelor of Engineering, Electronics & Telecommunication

Completed a Bachelor of Engineering in Electronics & Telecommunication with coursework covering electronic systems, telecommunication fundamentals, and applied engineering principles.