Open to opportunities

Ramya Boddu

@ramyaboddu

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Experienced Business Analyst with a focus on IT and public sector.

United States

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What I'm looking for

I am looking for a role that fosters collaboration, innovation, and growth opportunities.

I am a Business Analyst with over 12 years of diverse experience in Information Technology, specializing in the public sector, healthcare, taxation, and financial reporting. My expertise spans all stages of the web and software development lifecycle, from requirements gathering to quality assurance. I excel at translating stakeholder needs into actionable items, utilizing tools like Azure DevOps to manage epics, features, user stories, and bugs effectively.

Throughout my career, I have successfully improved business processes through the generation of Power BI reports and the implementation of RPA solutions. My experience includes developing cloud migration strategies and ensuring compliance with business requirements through meticulous planning and testing. I have a proven track record of collaborating with cross-functional teams and external partners to deliver high-quality business applications and training materials.

I am passionate about leveraging technology to drive business improvements and enhance decision-making. My commitment to continuous learning and adaptation of Agile methodologies has allowed me to lead teams effectively and foster a culture of innovation and efficiency.

Experience

Work history, roles, and key accomplishments

Current

IT Analyst

Current

Aarem Tech

Nov 2024 - Present (6 months)

Collaborated with multiple public sector agencies to streamline and manage e-form applications, converting paper forms into online forms. Worked on creating static websites and linking payment portals for agencies as needed. Managed multiple client projects simultaneously to ensure project goals were successfully completed.

Zoho Forms Smartsheet MS Office SQL Server Contract Management Project Management

Product Owner/Business Operations Analyst

LBMC

Jan 2023 - Nov 2024 (1 year 10 months)

Led project teams and managed changes with vendor partners while maintaining stakeholder relationships. Implemented Agile/Scrum methodology across the organization using Azure DevOps platform. Customized Power BI dashboards and reports to provide valuable insights for stakeholders, driving better decision-making and improved sales performance.

Power BI Azure DevOps SharePoint Salesforce Smartsheet SQL MS Office Agile Scrum

Technical Business Analyst

Commonwealth of Kentucky (Tyler Technologies)

Apr 2021 - Jan 2023 (1 year 9 months)

Worked on multiple projects simultaneously, communicating with clients and the development team. Responsible for creating user stories and bugs in several projects and was the go-to person for work item creation in Azure DevOps. Led migration projects from legacy Exchange Server versions to the latest Office 365, including planning, execution, and user training.

Azure DevOps SharePoint Selenium Salesforce Wireframes MS Office Slack Regression Testing

Tax Analyst

Department of Revenue

Aug 2018 - Apr 2021 (2 years 8 months)

Conducted JAR and JAD sessions for requirement gathering on converting a legacy mainframe application to a modern solution. Worked with the ETL team on model development for loading federal data into state systems. Analyzed case information using Mainframe and Web applications and generated tax statements.

MS Excel SharePoint MS Word JAR ETL Tax Analysis

Business Analyst

The Solarity Group

Jun 2015 - Jul 2018 (3 years 1 month)

Worked with key stakeholders to understand existing business processes and documented the business flow, proposing improvements. Documented As-Is processes for existing systems and created To-be business flows with Data Flow Diagrams (DFDs) using MS Visio. Created and maintained user stories throughout the implementation phase.

MS Visio MS Excel MS Word Jira Business Process Data Flow Diagrams (DFDs)

Business Analyst

Karvy Stock Brokerage

May 2010 - Nov 2012 (2 years 6 months)

Interacted with operational staff at all levels in gathering requirements relating to application design. Created Business Requirement Document and Functional Requirement Specification. Involved in Functional System Testing, Integration Testing, Regression Testing, and User Acceptance Test using test cases before releasing the application.