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Ram patel

@rampatel

Sales leader specializing in ERP & SaaS renewals, revenue growth, and customer retention.

India
Message

What I'm looking for

I seek a senior sales/renewals role in a growth-focused SaaS or ERP company where I can lead teams, own P&L, drive renewals, reduce churn, and scale revenue.

I am a sales and renewal leader with 10+ years' experience in ERP, HIMS/EMR SaaS, and IT software sales, focused on driving renewals, reducing churn, and scaling markets from 0–1. I have led and mentored teams, owned regional P&L, and consistently delivered high renewal rates (92%+), 25% upsell growth during renewal cycles, and maintained a 4.7/5 CSAT.

I excel at end-to-end sales cycles, lead generation, product demonstrations, KPI-driven performance, and customer success practices that boost retention and revenue. I build KPI dashboards, manage Salesforce CRM discipline, and prioritize proactive risk identification and first-contact resolution to sustain long-term client relationships.

Experience

Work history, roles, and key accomplishments

EL
Current

Team Lead – Renewals

Eka Care (Orbi Health Pvt Ltd.)

Nov 2021 - Present (3 years 11 months)

Led renewals and retention efforts, achieving a 92%+ renewal rate and reducing churn by 18% while increasing upsell/cross-sell revenue by 25% and maintaining a 4.7/5 CSAT.

Education

Degrees, certifications, and relevant coursework

Rajiv Gandhi Technical University logoRU

Rajiv Gandhi Technical University

Bachelor of Engineering, Computer Science

Completed a Bachelor of Engineering in Computer Science with graduation in 2012.

Tech stack

Software and tools used professionally

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Ram patel - Team Lead – Renewals - Eka Care (Orbi Health Pvt Ltd.) | Himalayas