I've supported customers at T-Mobile, Best Choice Products, and Verizon, resolving mobile technical concerns, product inquiries, complaints, and service issues.
Over more than five years in customer service, sales, and technical support, I've used Citrix, Avaya, Zendesk, Shopify, Amazon Central, Google Docs, Microsoft Excel, Samson, Quickview, and the Verizon website to provide lasting resolutions. I bring critical thinking, active listening, clear communication, adaptability, and the ability to work well under pressure.
