Robbin marc Digap

Worked as Customer Service Specialist at Cardinal Health.

-Recognized as a Top 1 Performer for 5 consecutive months and maintained Top 3 performance afterward.
-Delivered customer support through chat and non-voice channels.
-Resolved customer inquiries related to billing, accounts, and service concerns.
-Consistently met performance targets while maintaining high customer satisfaction.
-Demonstrated strong communication, problem-solving, and multitaskin

-Handled customer inquiries and service-related concerns through chat, email, and phone support.
-Assisted customers with billing inquiries, account management, and telecommunications services.
-Provided basic technical troubleshooting and guided customers through appropriate solutions.

- Provided technical support to customers using SMART, SUN, and TNT telecommunications services.
-Assisted customers with technical concerns, account inquiries, and service-related issues.
-Troubleshot customer issues and provided appropriate solutions to ensure customer satisfaction.
-Delivered professional customer service while handling customer concerns through voice support.

-Handled inbound and outbound calls to assist customers with photography-related inquiries and concerns.
-Provided information about photography services, orders, and customer requests.
-Resolved customer concerns professionally while ensuring a positive customer experience.
-Delivered quality customer service while meeting performance and service standards.