Rak Kun

I am a Japanese-speaking customer service specialist and language instructor with JLPT N3 certification and hands-on experience in both instruction and frontline support.

I taught Japanese at N5 and N4 levels, created lesson plans, graded learners, and promoted cross-cultural understanding while helping students speak, read, and write Japanese.

At Amazon PH I handled phone, email, and chat support—resolving complaints, processing orders, and ensuring customer satisfaction through fast, accurate reporting while working under minimal supervision and pressure.

Earlier, I worked in machining as a lathe operator where I set up equipment, monitored production, and analyzed specifications; I hold Prometric Special Skilled Worker test certifications in food manufacturing and food service and completed technical and language trainings.