Arisa Yamamoto
@arisayamamoto
I am a multilingual Japanese writer and customer-support specialist.
What I'm looking for
I am a multilingual Japanese writer and customer-support professional with six years supporting Japanese clients and two years in interpreting and procurement assistant management.
I have managed customer payments for English lessons, assisted Japanese clients throughout their learning process, and created English-related articles for Japanese students that were posted on company blogs.
In a procurement assistant manager role I handled negotiations and procurement of electronic products and ensured compliance with environment restrictions such as TSCA and RoHS; I have also translated resumes Japanese⇔English and supported recruiter outreach.
I hold EIKEN Grade 2, am proficient in Microsoft Office (including Excel and PowerPoint), and I am a fast learner and multitasker fluent in Japanese, English, Tagalog, and Cebuano. I pursue freelance writing and translation work while providing part-time technical support and translation services.
Experience
Work history, roles, and key accomplishments
Translator
JourneyHall
Jul 2024 - Present (1 year 2 months)
Delivered Japanese↔English translations as a part-time freelancer, ensuring accurate localization and timely delivery of client materials.
Japanese Technical Support
Berlitz
May 2023 - Present (2 years 4 months)
Provided Japanese technical support to learners as a part-time freelancer, resolving platform issues and maintaining lesson continuity.
Education
Degrees, certifications, and relevant coursework
Tomisato High School
High School Diploma, General Education
2011 - 2014
Completed secondary education at Tomisato High School, graduating in March 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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