Open to opportunities

rakib hossain

@rakibhossain2

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Customer Service Executive specializing in online store growth, marketing, and customer satisfaction.

Bangladesh

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What I'm looking for

I’m looking for a customer-focused role where I can deliver prompt, professional support while helping grow an online store through marketing, SEO, and product research. I want a friendly team that values customer satisfaction and measurable sales.

I’m a committed, friendly, and hardworking Customer Service Executive with a passion for providing excellent customer service at all times. I focus on prompt, professional support that helps customers feel heard and supported.

In my role, I’m responsible for attracting customers to an online store and driving sales through various marketing channels. I set up and maintain a user-friendly online store so customers can easily browse and purchase products.

I also handle the process of finding winning products by researching and selecting items with high demand and potential for profit. I work to build a positive reputation and foster customer loyalty through consistent, high-quality service.

Beyond support, I bring a strong digital mindset using social media, SEO, and advertising approaches to help growth. I’m dedicated to combining customer satisfaction with measurable sales results.

Experience

Work history, roles, and key accomplishments

Customer Service Executive

Br Work Solution

Jan 2024 - Jan 2026 (2 years)

Handled customer inquiries, concerns, and complaints promptly while maintaining customer satisfaction and loyalty. Supported online customer acquisition and sales by maintaining a user-friendly online store and contributing to marketing activities such as social media, SEO, and advertising.