Open to opportunities

Shanta Mridha

@shantamridha

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Honors-level customer support executive delivering reliable remote service.

Bangladesh

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What I'm looking for

I seek a remote or hybrid customer support role where I can apply my bilingual communication, data-entry accuracy, and multi-year customer-care experience to improve service and processes.

I am an honors-level customer support executive with multi-year remote experience delivering dependable service for several organizations since 2020. I specialize in customer care, communication, and accurate data entry, consistently supporting clients from a home-based setup.

My background includes roles titled Senior Customer Support, Customer Care Executive, and Data Entry Operator, with proven competence in handling customer inquiries, maintaining records, and supporting marketing activities. I bring strong bilingual communication skills in English and Bangla and a solid academic foundation.

I am organized, responsive, and committed to quality service; I seek roles where I can apply my customer service expertise, improve processes, and contribute to positive customer experiences.

Experience

Work history, roles, and key accomplishments

Senior Customer Support

Unknown

Jan 2022 - Jan 2025 (3 years)

Provided customer support and customer care services while working remotely from 2022 to 2025, handling inquiries, communication, and data entry tasks to maintain service quality.