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Rakesh Kumar

@rakeshkumar21

Senior Associate L1 at Publicis Re:Sources, handling branding and listings for multiple brands.

At Publicis Re:Sources, I work on branding and listings for multiple brands, alongside client work and a mix of IT and non-IT tasks.

Previously, as a Reservations and OTA Specialist at MARRIOTT INTERNATIONAL, I made hotel reservations through phone calls, e-faxes, emails, and online travel agencies, and responded to guests' queries.

I also resolved reservation-related queries and maintained daily Excel work reports for data analysis and report generation.

Experience

Work history, roles, and key accomplishments

Current

Senior Associate L1

Current

Publicis Re:Sources

Apr 2023 - Present (3 years 6 months)

Handles branding and listing for multiple brands, works with clients, and manages various IT and non-IT tasks.

Branding Client Management IT Support Task Management

Reservations and OTA Specialist

Marriott International

Feb 2016 - Apr 2021 (5 years 2 months)

Handled reservations for Marriott hotels worldwide via phone, email, and e-faxes, and managed OTA bookings for platforms like Booking.com and Expedia. Resolved guest queries and maintained daily reports in Excel for data analysis.