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Rajat Choudhary

@rajatchoudhary1

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Product & Operations Manager with 8+ years of experience.

India

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What I'm looking for

I am looking for a dynamic role in a fast-paced environment where I can leverage my strategic thinking and leadership skills to drive product success and team growth.

With over 8 years of experience in product and operations management, I have a proven track record of driving product growth and optimizing platforms. My journey began at John Deere India, where I honed my skills in logistics and shipment management, leading to significant cost reductions and improved customer satisfaction. At Swiggy, I currently lead a 30-member team, focusing on strategic initiatives that enhance product growth and retention.

My role at Swiggy has allowed me to contribute to key projects such as the launch of 'PocketHero,' which now drives a notable percentage of total orders. I am passionate about leveraging data to inform decisions and have successfully automated workflows to improve efficiency by 90%. I thrive in cross-functional environments, collaborating with various teams to ensure high-quality product delivery and operational excellence.

Experience

Work history, roles, and key accomplishments

Current

Assistant Manager - Product Operations and Management

Current

SWIGGY

Jan 2021 - Present (4 years 6 months)

Led a 30-member Discounting Team across multiple platforms, managing strategic initiatives to enhance product growth and retention, and contributed to discount offerings for Swiggy's Bolt service. Played a pivotal role in Flash Sales and co-led the successful rollout of the Platform Fee model, significantly impacting revenue and unit economics. Automated key workflows, reducing manual effort by 90

Product Operations Product Management Product Growth Retention Stakeholder Management Cross Functional Collaboration QA Workflow Automation Unit Economics Jira

Fleet Operations Manager

SWIGGY

Jan 2019 - Jun 2020 (1 year 5 months)

Led a large team of delivery executives and collaborated with numerous partners daily to maintain operational efficiency and service reliability. Implemented robust monitoring systems, improving delivery efficiency by 20% through daily evaluations. Streamlined cross-team workflows and implemented retention initiatives, boosting team stability by 60%.

Fleet Management Operations Management Team Leadership Efficiency Improvement Reliability Performance Analysis Logistics

Team Lead - Logistics

John Deere India Pvt Ltd

Dec 2016 - Jan 2019 (2 years 1 month)

Managed outbound logistics and shipment cycles, streamlining dispatch operations and reducing costs by 15% through routing optimizations. Maintained full visibility on end-to-end shipments, enhancing customer satisfaction via proactive communication. Led daily/monthly inventory audits, ensuring reporting accuracy and compliance, and resolved transit claims to mitigate financial risks.

Logistics Management Cost Optimization Inventory Management Customer Satisfaction Compliance

Education

Degrees, certifications, and relevant coursework

LNCT, Indore

B.Tech, Automobile Engineering

Completed a Bachelor of Technology in Automobile Engineering. The curriculum focused on the design, development, and manufacturing of automobiles, providing a strong foundation in mechanical and automotive systems.

B.C.M. School, Dewas, MP

HSC & SSC, Science

Completed Higher Secondary Certificate and Secondary School Certificate with a focus on Science. This foundational education provided a strong academic background in scientific principles and analytical thinking.