Looking for a job

Nischit Baid

@nischitbaid

Message

Program Manager delivering data-driven operations, logistics, and customer success across global brands.

India

Message

What I'm looking for

I’m looking to lead high-impact, data-driven operations—owning logistics/supply chain outcomes, improving processes, and partnering cross-functionally to meet SLA and growth goals. I thrive in roles where automation, forecasting, and strong people leadership matter.

I’m a PMP-certified MBA professional with 8+ years of cross-cultural experience leading end-to-end business operations, supply chain & logistics, customer service, and sales across E-commerce, IT, FMCG, SaaS, and Transport industries.

I’ve managed global Fulfillment Center operations, optimizing inbound/outbound logistics, ensuring SLA adherence, and using KPI-driven decision-making to improve labor, space utilization, and margins. I’m known for building cross-functional teams, mentoring leads, and owning escalation resolution from start to finish.

Most recently, I led PAN-India central operations and vehicle deployment for top brands, scaling from 30 to 300 vehicles/week and improving margins by 6% within 6 months. I also evaluate and onboard 3rd-party software to automate workflows, streamline vendor frameworks, and strengthen efficiency—while continuing to develop SOPs and reporting that keep stakeholders aligned.

Experience

Work history, roles, and key accomplishments

Operations Manager

Theprintspace

Feb 2025 - Mar 2026 (1 year 1 month)

Translated data into actionable insights, analyzed KPIs, and led targeted cost-control initiatives. Managed global branch staffing, freelance resources, and bespoke fulfillment projects while resolving agency escalations. Coordinated global logistics, customs planning, and remote pop-up exhibitions. Evaluated third-party software for automation and supported the COO with supplier quotes.

Program Manager

Letstransport

Sep 2022 - Jul 2024 (1 year 10 months)

Led Pan-India central operations and vehicle deployment for top brands, managing a 25 Cr revenue stream. Scaled operations from 30 to 300 vehicles/week and improved margins by 6% within 6 months. Designed vendor frameworks and centralized workflows to reduce leakages. Onboarded third-party software for automation and used BI for data-driven lifecycle planning.

Design Strategist

ValueLabs

Jul 2021 - Jul 2022 (1 year)

Drove customer acquisition, project planning, and client
success management for international clients across Asia,
Australia, the US, and the UK.
Developed strategies to enhance client engagement,
synthesized data, and managed stakeholder relationships
to drive growth.

Program Manager

Amazon

Sep 2017 - Jun 2021 (3 years 9 months)

Managed Amazon Pan-EU/NA inbound cycle operations and labor optimization, leading a team of 40+ associates. Overlooked international container inflow, reporting weekly KPIs via Tableau and Excel macros. Developed SOPs, aligned metrics, and drove continuous process improvement. Promoted from Specialist to Program Manager and earned two 'Manager of the Month' and SPOT awards.

GatiLtd Intern

Gati Ltd

May 2016 - Jul 2016 (2 months)

Executed day-to-day operations to achieve cost, productivity, accuracy, and timeliness objectives, and collaborated with warehouse distribution centers for efficient product allocation. Secured third position in productivity and timeliness outcomes during the internship.

Cost Management Productivity Optimization Supply Chain & Logistics Process Improvement