rajas UserRU
Open to opportunities

rajas User

@rajasuser

Chemical Engineering graduate eager to start a career in customer service.

India

What I'm looking for

I am looking for a role that offers growth opportunities and values customer satisfaction.

I am a recent Chemical Engineering graduate with a strong passion for customer service. My academic journey has equipped me with essential skills in query management, customer support, and problem-solving. I pride myself on my strong verbal and written communication abilities, which I believe are crucial for delivering excellent customer experiences.

During my internship at Fidelity Investments, I completed a self-paced simulation that deepened my understanding of customer service fundamentals. Additionally, my research internship at Vishwakarma Institute of Technology allowed me to showcase my analytical skills, achieving an 85% reduction in pollutants through innovative research methods. I am committed to continuous professional growth and am eager to apply my skills in a dynamic customer service role.

Experience

Work history, roles, and key accomplishments

FI

Customer Service Intern

Fidelity Investments

Dec 2023 - Dec 2023 (0 months)

Completed a virtual internship focusing on customer service fundamentals, gaining insights into customer query handling, issue resolution, and professional communication.

VT

Research Intern

Vishwakarma Institute Of Technology

Aug 2022 - Dec 2022 (4 months)

Conducted research on Streptomycin Sulfate degradation using Hydrodynamic Cavitation, achieving an 85% reduction in pollutants and delivering presentations to technical audiences.

Education

Degrees, certifications, and relevant coursework

Vishwakarma Institute of Technology logoVT

Vishwakarma Institute of Technology

Bachelor of Technology, Chemical Engineering

2019 - 2023

Grade: 8.3/10

Bachelor of Technology in Chemical Engineering with a GPA of 8.3/10. Developed strong analytical and problem-solving skills through coursework and research.

DC

Dr. Ambedkar College

Higher Secondary Certificate, Higher Secondary Education

2017 - 2019

Grade: 82.3%

Completed Higher Secondary Certificate with an aggregate of 82.3%. Focused on foundational subjects in science and mathematics.

Tech stack

Software and tools used professionally

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rajas User - Customer Service Intern - Fidelity Investments | Himalayas