Open to opportunities

Rajan Shrestha

@rajanshrestha1

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Entry-level professional eager to excel in customer service roles.

Nepal

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What I'm looking for

I am looking for an entry-level position where I can utilize my skills in customer service and data entry, while contributing to a supportive team environment.

I am a motivated individual currently pursuing a Bachelor of Computer Application (BCA) at Kathmandu Model College. With hands-on experience in customer service and data entry, I have developed strong organizational and communication skills that I am eager to apply in a dynamic work environment. My recent role as a Barista at Himalayan Java allowed me to hone my abilities in staff management, inventory control, and customer interaction, ensuring high-quality service and customer satisfaction.

Previously, I worked as a Sales Assistant at Matina Tailor, where I was responsible for greeting customers, taking measurements for custom garments, and managing inventory. This experience enhanced my problem-solving skills and taught me the importance of attention to detail. I am passionate about contributing to team goals and achieving outstanding results through effective collaboration and dedication.

Experience

Work history, roles, and key accomplishments

Barista

Himalayan Java

Sep 2023 - Dec 2023 (3 months)

Managed staff, inventory, and quality control while providing exceptional customer service. Handled cash transactions and prepared reports on sales and labor costs. Ensured compliance with food safety regulations and resolved customer complaints.

Inventory Customer Service Quality Control Problem Solving Reporting Compliance Upselling

Sales Assistant

Matina Tailor

Feb 2022 - May 2023 (1 year 3 months)

Assisted customers with measurements and style advice, processed sales, and managed inventory. Handled returns and exchanges while maintaining store appearance and participating in marketing efforts.