Open to opportunities

Reshmi Menyangbo Limbu

@reshmimenyangbolimbu

Business Administration student offering entry-level support in customer operations, administration, and marketing through strong coordination.

Nepal

Message

What I'm looking for

I’m seeking entry-level roles in HR, Administration, Operations, or Marketing, where I can support daily operations, customer service, and digital marketing activities, while learning and growing through team collaboration.

I’m a Business Administration student with experience in customer service, retail operations, administrative coordination, and digital marketing support. In my Intern – Himalaya Airlines role, I assisted with customer service, inventory coordination, administrative documentation, and operational support, working closely with teams to keep daily operations running smoothly.

As a Customer Operations Associate at The Books Mandala, I manage customer interactions in a fast-paced environment while supporting billing, inventory support, and organized operational records. I’ve also strengthened workflow efficiency during peak hours, and through my customer service and digital marketing projects, I’ve built practical communication, social media marketing, and data entry skills—backed by MS Excel, MS Word, and PowerPoint.

Experience

Work history, roles, and key accomplishments

Current

Customer Operations Associate

Current

The Books Mandala

Jan 2024 - Present (2 years 7 months)

Managed customer interactions in a fast-paced environment and improved workflow efficiency during peak operational hours. Assisted with billing, inventory support, and customer service while maintaining organized professional work standards.

Billing Support Inventory Support Customer Service

Intern

Himalaya Airlines

Jul 2025 - Oct 2025 (3 months)

Supported customer service, retail operations, administrative documentation/office coordination, inventory coordination, and team collaboration. Contributed to digital marketing and internal communication and helped coordinate logistics and maintain operational records.

Customer Service Retail Operations Administrative Documentation Office Coordination Collaboration Digital Marketing Support Internal Communications Logistics Coordination

Customer Service Associate

Himalayan Java Coffee

Jan 2018 - Jan 2020 (2 years)

Managed shift operations, billing, and cash reconciliation. Coordinated inventory ordering/stock management and maintained quality control and customer satisfaction standards.

Billing Cash Reconciliation Stock Management Quality Control Customer Satisfaction