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nikesh gurung User

@nikeshgurunguser

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Proactive administrative assistant with a background in IT.

Nepal

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What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities in administrative support.

I am currently pursuing a Bachelor's degree in Information Technology at Asia Pacific University while gaining practical experience as an Administrative Assistant. My proactive and tech-savvy approach allows me to effectively support teams and manage office operations efficiently.

In my previous role as a Customer Service Representative at Gurung Bakery, I honed my skills in building relationships with customers and vendors, ensuring timely service delivery, and managing daily sales reports. My experience has equipped me with a strong foundation in administrative support and office management.

As an Assistant HOD at Gurung Bakery, I supervised team operations, trained new staff, and conducted performance analysis. I am committed to fostering a collaborative work environment and continuously improving processes to enhance productivity.

Experience

Work history, roles, and key accomplishments

Assistant HOD

Gurung Bakery

Feb 2023 - Present (2 years 4 months)

Supervised team operations, trained new staff, and managed inventory. Built strong customer and vendor relationships, and conducted meetings and performance analysis.

Staff Training Inventory Management Performance Analysis

Customer Service Representative

Gurung Bakery

Jan 2020 - Present (5 years 5 months)

Built customer and vendor relationships, ensuring timely delivery of services and managing daily sales reports. Handled billing authorization and reconciliation, along with basic social media content posting.

Customer Service Vendor Management Sales Reporting Billing

Education

Degrees, certifications, and relevant coursework

Asia Pacific University

Bachelor of Information Technology, Information Technology

Currently pursuing a Bachelor of Information Technology, gaining foundational knowledge in IT principles and applications. Developing skills in areas such as software development, network administration, and data management. Committed to teamwork and professional development within the IT field.

Amarsingh School

High School Diploma, General Studies

Grade: 3.70

Completed high school education, acquiring a broad understanding of core academic subjects. Focused on developing critical thinking and problem-solving skills. Achieved a strong academic performance with a GPA of 3.70.