Open to opportunities

Simrika Stha

@simrikastha

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Enthusiastic B.Sc. student seeking a Customer Service Representative role.

Nepal

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What I'm looking for

I am looking for a role that allows me to utilize my communication skills and passion for helping others in a supportive and dynamic environment.

I am currently pursuing a Bachelor’s degree in Computer Science at IIMS College (Taylor’s University), where I have developed strong communication and problem-solving skills. My academic journey has equipped me with the knowledge and enthusiasm to excel in customer service roles. I am eager to leverage my education and passion for helping others to provide excellent customer support.

My experience as a Front Desk Receptionist at Healthy Choice Aesthetic Hospital has honed my ability to manage front desk operations efficiently. I have successfully greeted patients, scheduled appointments, and handled inquiries while maintaining accurate and confidential patient records. My commitment to delivering top-notch service in a fast-paced environment aligns with my goal of becoming a valuable asset to any customer service team.

Experience

Work history, roles, and key accomplishments

Current

Front Desk Receptionist

Current

Healthy Choice Aesthetic Hospital

Jan 2024 - Present (1 year 5 months)

Efficiently managed front desk operations, including greeting patients, scheduling appointments, and handling inquiries. Maintained accurate and confidential patient records, coordinated with medical staff to ensure smooth workflow, and processed payments. Provided a professional and welcoming environment aligned with the hospital’s high standards of patient care and aesthetics.

Scheduling Payment Processing Customer Service Communication Data Entry Patient Care Confidentiality

Education

Degrees, certifications, and relevant coursework

IIMS College (Taylor’s University)

Bachelor of Computer Science (Hons), Computer Science

Currently pursuing a Bachelor of Computer Science (Hons) degree. Relevant coursework includes Professionalism at Workplace and a 4-hour workshop on High-Impact Communication.

Nepal Mega College

+2 Science, Biology

Grade: 2.82 GPA

Successfully completed +2 in science with a 2.82 GPA from Nepal Mega College, Babarmahal. Focused on Biology during this period.

NK Singh Memorial English Preparatory School

Secondary Education Examination (SEE)

Grade: 3.20 GPA

Duly completed the Secondary Education Examination (SEE) in 2021. Achieved a GPA of 3.20 from NK Singh Memorial English Preparatory School, Minbhawan.