Sakshyam chaulagain
@sakshyamchaulagain
Customer-focused service professional skilled in customer relations, social media, and data management.
NepalWhat I'm looking for
I am a customer-focused professional with experience across customer service, client relations, and social media management. I have worked in telephone-based customer support, sales, and complaint resolution, consistently following company SOPs to deliver professional service.
I have practical experience as a Barista through a foundation course covering espresso extraction, milk steaming, latte art, hygiene, and equipment maintenance, and I have served as a Social Media Executive, Data Entry and Inventory Manager handling content and operational data tasks.
I bring strong computer skills (MS Word, PowerPoint, internet research, email), solid written and verbal communication, and dependable, organized attributes. I am eager to grow into accounting or operations roles and contribute reliably to a team.
Experience
Work history, roles, and key accomplishments
Social Media Executive
Pumper Nickel Bakery
Jan 2024 - Feb 2025 (1 year 1 month)
Managed social media, performed data entry and inventory management while supporting accounting tasks; contributed to digital presence and operational record-keeping.
Customer Relation Officer
Rupse Holidays
Jan 2023 - Oct 2023 (9 months)
Interacted with clients via calls, meetings and email to resolve issues and answer queries professionally following company SOPs, supporting sales and client retention.
Customer Service Representative
Foodmandu
Oct 2021 - Dec 2022 (1 year 2 months)
Provided telephone-based customer service including sales, complaint resolution, order processing and returns, supporting customer satisfaction over a 14-month period.
Barista (Intern)
Nepal Tea Exchange
Completed barista foundation training covering espresso extraction, milk steaming, latte art, hygiene, safety and customer service.
Education
Degrees, certifications, and relevant coursework
Bajra International College
Bachelor of Social Work, Social Work
Currently pursuing a Bachelor of Social Work (BSW) in the 3rd year; program in progress.
Reliance International Academy
+2 HSEB, Higher Secondary Education
2019 - 2021
Grade: GPA 2.96
Completed +2 Higher Secondary Education Board (HSEB) with a GPA of 2.96 in 2021.
Arunima Secondary School
School Leaving Certificate, Secondary Education
Grade: GPA 3.25
Completed School Leaving Certificate (SLC) with a GPA of 3.25 in 2018.
Availability
Location
NepalAuthorized to work in
Job categories
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