Open to opportunities

Sakshyam chaulagain

@sakshyamchaulagain

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Customer-focused service professional skilled in customer relations, social media, and data management.

Nepal

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What I'm looking for

I seek a customer-focused role with growth opportunities where I can apply service, social media, and data skills while learning accounting and operations.

I am a customer-focused professional with experience across customer service, client relations, and social media management. I have worked in telephone-based customer support, sales, and complaint resolution, consistently following company SOPs to deliver professional service.

I have practical experience as a Barista through a foundation course covering espresso extraction, milk steaming, latte art, hygiene, and equipment maintenance, and I have served as a Social Media Executive, Data Entry and Inventory Manager handling content and operational data tasks.

I bring strong computer skills (MS Word, PowerPoint, internet research, email), solid written and verbal communication, and dependable, organized attributes. I am eager to grow into accounting or operations roles and contribute reliably to a team.

Experience

Work history, roles, and key accomplishments

Social Media Executive

Pumper Nickel Bakery

Jan 2024 - Feb 2025 (1 year 1 month)

Managed social media, performed data entry and inventory management while supporting accounting tasks; contributed to digital presence and operational record-keeping.

Social Media Management Data Entry Inventory Management Content Creation MS Word Email Record keeping

Customer Relation Officer

Rupse Holidays

Jan 2023 - Oct 2023 (9 months)

Interacted with clients via calls, meetings and email to resolve issues and answer queries professionally following company SOPs, supporting sales and client retention.

Client Relations Sales Support Email Communication Meetings Problem Solving Customer Success

Customer Service Representative

Foodmandu

Oct 2021 - Dec 2022 (1 year 2 months)

Provided telephone-based customer service including sales, complaint resolution, order processing and returns, supporting customer satisfaction over a 14-month period.

Customer Service Sales Order Processing CRM Communication Problem Solving