RAJANI PATEL

Collaborate with senior management to develop and implement HR strategies that align with business objectives, ensuring that the organization's workforce is equipped to meet its goals. Act as a trusted advisor to management and employees on complex HR issues, resolving conflicts, handling grievances, and ensuring a positive workplace environment. Oversee the recruitment, onboarding, and retention

Hired best-fit candidates for international positions, particularly C-Suite roles, and implemented strategic improvements to existing client management processes for better business expansion. Maintained culture and engagement within geo-dispersed teams while minimizing legal risks and ensuring compliance with various laws. Negotiated and drafted contracts on the company's behalf and led communica

Improved talent acquisition from 47% to 68% and talent engagement from 32% to 59%. Designed and drove meaningful L&D programs, increasing from 4 to 11 per year, and reduced grievance resolution time from 6 days to 2 days. Managed the entire HR umbrella, including operations delivery and change management, for Garage India, maintaining attrition at 8% for three consecutive quarters.

Partnered with business heads and the L&D team to build people capabilities, facilitating the identification, development, nurturing, and deployment of talent. Drove active employee engagement through initiatives like 1-1 discussions and Voice of Employee programs, and provided guidance on performance management and grievance resolution. Developed and oversaw the implementation of company-wide tra

Led Transition & Transformation initiatives and provided leadership in process assessment for continuous improvement. Ensured PM disciplines were in place by driving quality and timely transition of new processes. Responsible for ongoing BC & compliance activities for Global Mobility from India to 80+ countries.

Managed operations, quality, audit, and process management, effectively contributing to value-added service delivery. Successfully completed two migrations within HSBC. Demonstrated strong capabilities in improving quality of delivery performance and ensuring continuous, sustained improvement.

Led a team focused on customer service, maintenance of audit and compliance, and project and transitions. Ensured adherence to established protocols and contributed to successful project deliveries. Demonstrated strong leadership in managing team operations and maintaining high standards of service.

Completed a Bachelor of Law degree. This program provided a foundational understanding of legal principles and practices.

Undertook an Executive Master Program in Business Administration. This program focused on advanced business management and leadership principles.