Raissa Ngameh

I am a dedicated Customer Support Representative with over four years of experience in delivering exceptional service and timely solutions. My background in accounting, combined with my customer service skills, allows me to effectively resolve issues and build strong relationships with clients. I am fluent in both English and French, which has enabled me to support a diverse customer base.

During my tenure at FNForex Academy, I responded to customer inquiries through various channels, ensuring that each interaction was handled with professionalism and care. I consistently exceeded customer satisfaction targets and played a key role in increasing customer retention by 25% among French-speaking clients. My ability to troubleshoot technical issues and provide accurate product information has been instrumental in enhancing the overall customer experience.