I'm currently supporting customers at Global Care Cameroon, managing inquiries, maintaining customer records, and improving customer satisfaction.
Previously at Bantu Care, I assisted customers, handled complaints, and helped ensure quality service delivery across customer interactions.
With more than five years of customer service experience, I work across phone, email, chat, and social media. I'm fluent in English and French, with conversational Arabic, and bring strong communication, problem-solving, CRM, and virtual assistance skills.
I also served as Head Teacher at Groupe Scolaire Bilingue Salvation, where I managed educational and administrative responsibilities while developing leadership skills.
