Rizki Khoirunnisa
@rizkikhoirunnisa
Highly skilled professional in sales operations and customer support.
What I'm looking for
I am a highly skilled professional with a Bachelor's degree in Communication Science from Universitas Mercu Buana, and extensive experience in remote roles across various industries. My proven expertise in sales operations, customer support, content management, data entry, and translation has allowed me to exceed sales targets and manage key client relationships effectively. At Xwork, I achieved up to 400% of monthly revenue goals, showcasing my ability to drive business growth through strategic client management.
In addition to my sales operations experience, I have a strong background in editorial assistance and data validation. My role as an Editorial & Programming Assistant at Nexus Radio involved publishing articles and managing social media content, which significantly increased visibility and engagement. I am fluent in Indonesian and proficient in English, with a demonstrated ability to manage multiple projects while maintaining high levels of attention to detail under pressure. I am passionate about leveraging my skills to contribute to a dynamic team and drive organizational success.
Experience
Work history, roles, and key accomplishments
Sales Operations
Xwork (PT Urban Solusi Digital)
May 2023 - Present (2 years 1 month)
Managed customer inquiries and developed strong client relationships, achieving 200% and 400% of monthly revenue targets through effective sales operations. Focused on driving business growth and collaboration.
Editorial & Programming Assistant
Nexus Radio
Sep 2021 - Present (3 years 9 months)
Published articles and content updates, ensuring adherence to editorial guidelines. Created engaging social media posts to increase visibility and interaction.
Help Center Staff
Atma (PT Atma Meraki Nusantara)
Sep 2022 - Mar 2023 (6 months)
Provided professional customer support, monitored user feedback, and collaborated with operations teams for continuous product improvement.
Personal Assistant
Chika’s Foods UK (Minois Spv Ltd)
Mar 2022 - Nov 2022 (8 months)
Organized the CEO's schedule and managed confidential matters, ensuring seamless communication and coordination of meetings and events.
Data Validation Support
FOOD.ID
Jan 2022 - Aug 2022 (7 months)
Managed and validated product data entries, ensuring accuracy and consistency across platforms while collaborating with the category management team.
Administration Assistant
PT. Sparrows Offshore
Nov 2013 - Jan 2017 (3 years 2 months)
Managed travel arrangements and provided administrative support, ensuring timely processing and compliance with company formalities.
Data Entry
JakartaNotebook.com
Nov 2020 - Apr 2022 (1 year 5 months)
Conducted market research and optimized product information for e-commerce platforms, ensuring accuracy and clarity for customer engagement.
Translator
Motorcycle Sports
Mar 2020 - Jan 2022 (1 year 10 months)
Translated technical articles from English to Indonesian, ensuring accuracy and engagement while preserving the integrity of the original text.
Virtual Assistant
Kearea Singapore
Nov 2013 - Jan 2017 (3 years 2 months)
Handled product data entry and customer inquiries for e-commerce marketplaces, enhancing customer satisfaction and loyalty.
Administrative
PT Earthline
Apr 2013 - Nov 2013 (7 months)
Handled document management and travel arrangements, providing essential administrative support.
Merchandising Support
PT. Agna Prosperindo Abadi (lojai.com)
Dec 2010 - Feb 2013 (2 years 2 months)
Collaborated with partners to launch promotional campaigns, enhancing sales performance and managing purchase orders.
Education
Degrees, certifications, and relevant coursework
Universitas Mercu Buana
Bachelor's Degree, Communication Science
2015 -
Grade: 3.83/4.00
Bachelor's degree in Communication Science with a GPA of 3.83/4.00. The program focused on various aspects of communication, including media studies, public relations, and interpersonal communication.
Availability
Location
Authorized to work in
Job categories
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