Marina User
@marina-operations
Remote Operations Coordinator | 10+ years in documentation, workflow management & cross-functional coordination
IndonesiaWhat I'm looking for
I'm an operations and administrative professional with 10+ years of experience in documentation management, workflow coordination, stakeholder communication, and operational reporting across finance, healthcare, retail, and consulting — maintaining 100% on-time submission accuracy across 8+ concurrent projects with zero rejections.
In my current role as an Operations & Documentation Consultant (2024–Present), I coordinate administrative and operational documentation for private-sector projects valued up to IDR 470M+ (~USD 29,000), managing documentation workflows, compliance files, quotations, and submission timelines. I collaborate with stakeholders to maintain reporting accuracy and operational continuity through structured tracking and proactive follow-ups.
Previously, I managed 500+ confidential healthcare records with zero breaches, coordinated inventory administration for 6,000+ automotive spare part SKUs (improving stock accuracy from 92% to 98.5%), and handled finance administration including cash disbursement of IDR 1B/week, reconciliation across 3 branches, and 100% documentation compliance across 2 internal audits.
I work confidently with Google Workspace, Trello, Slack, Notion, Canva, spreadsheets, and AI-assisted workflows to streamline operations and improve efficiency — and am currently expanding into Asana, Airtable, and Loom.
Experience
Work history, roles, and key accomplishments
Managed documentation workflows and compliance tracking for a client portfolio valued at IDR 100M–400M/month (~USD 6,000–25,000), maintaining 100% on-time delivery across 8+ concurrent engagements with zero rejections. Oversaw active portfolio value exceeding IDR 470M, coordinating stakeholder communication, cross-functional updates, and operational progress reporting.
Managed daily cash collection of IDR 350M (Mon–Sat), totaling IDR 2.1B/week with 100% accuracy and zero discrepancies over 9 months. Reduced cash handling variance from 0.5% to 0.05% by implementing a standardized daily collection checklist. Prepared daily reconciliation reports and managed end-of-week bank deposits of IDR 650M–700M with full documentation compliance
Managed 500+ confidential patient records with 100% data accuracy and zero breaches over 15 months. Coordinated scheduling and field visit logistics for 15–20 patients per day across multiple locations, maintaining cancellation rate below 15% through proactive confirmation protocols.
Managed inventory administration for 6,000+ automotive spare part SKUs, improving stock accuracy from 92% to 98.5% within 6 months. Reduced order discrepancy from 8% to 2.5% by implementing a standardized order verification process. Maintained 99% stock availability for top 200 SKUs through proactive coordination between sales and warehouse teams.
Administrative Coordinator
PT. Finansia Multi Finance
Apr 2012 - Feb 2016 (3 years 10 months)
Supported finance-related administrative workflows, reporting accuracy, and operational coordination across multiple business functions. Assisted cashier and collection administration with careful documentation and workflow tracking to maintain operational continuity.
Education
Degrees, certifications, and relevant coursework
High School Equivalency Diploma
High School Equivalency Diploma
Completed a high school equivalency diploma in Indonesia.
Tech stack
Software and tools used professionally
Availability
Location
IndonesiaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
Interested in hiring Marina?
You can contact Marina and 90k+ other talented remote workers on Himalayas.
Message MarinaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
