Open to opportunities

Raimon Ash

@raimonash

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Experienced IT Project Manager and Salesforce Business Analyst specialising in CRM, payments, and AI automation.

United Kingdom

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What I'm looking for

I seek senior roles combining project delivery, Salesforce/CRM strategy and payments/product leadership in collaborative, data-driven teams focused on customer outcomes and measurable efficiency gains.

I am an experienced IT Project Manager and Business Analyst with deep Salesforce expertise, strong payments and POS background, and a proven record of delivering cloud, CRM and AI-enabled solutions that improve user adoption and operational efficiency. I have led cross-functional and onshore/offshore teams, introduced delivery metrics, and driven integrations between payments, POS and CRM systems to produce measurable cost and onboarding improvements.

My work includes product leadership for payment platforms, automation using AI agents, and delivering digital twin and IoT prototypes; notable achievements include securing equity for scaling XEPOS, reducing delivery costs by 40% via an offshore model, and accelerating CRM/ERP with AI agents for on-time go-lives. I prioritise stakeholder alignment, data-driven decision making, and practical UX improvements to deliver customer-centric results.

Experience

Work history, roles, and key accomplishments

Senior IT Project Manager

PixelMill Digital

Oct 2022 - Oct 2025 (3 years)

Delivered multiple concurrent software initiatives coordinating onshore/offshore engineers, QA and design in an Agile cadence, introduced delivery metrics that improved visibility and reduced risks, and produced data visualisations to communicate complex findings.

Agile Scrum Project Management Stakeholder Management Delivery Metrics UAT AWS

Senior IT Business Analyst

Alliants

Mar 2023 - Aug 2023 (5 months)

Led a centralised billing initiative to improve financial transparency and reporting, defined KPIs with data teams and embedded them into BI dashboards, and collaborated with UX and engineering on integration and testing.

Business Analysis Billing KPIs Dashboards API Integration UAT UX collaboration SQL

Product Manager

tradeer.pay

Sep 2022 - Mar 2023 (6 months)

Led development of a next-generation POS and payment processing platform, managed a cross-functional team of 20+ to deliver MVP features including Open Banking and POS integrations, and researched Tap-to-Phone/SoftPOS payment technologies.

Product Management POS Payments API Design Team Leadership Compliance Go To Market

IT Business Analyst / POS Product Owner

Crossover Technologies

Feb 2022 - Mar 2023 (1 year 1 month)

Produced specifications for retail POS and payment capabilities including onboarding, KYC and API integrations, facilitated backlog refinement and acceptance criteria, and coordinated testing across onshore/offshore teams.

Business Analysis Product Ownership POS API Integration KYC Backlog Management UAT

IT Technical Project Manager

XEPOS

Jun 2012 - Feb 2022 (9 years 8 months)

Planned and delivered releases for cloud EPOS and payment services, managed cross-functional squads and vendor relationships, and implemented secure networking and identity services while optimising delivery costs.

Project Management Payments Vendor Management Release Management CI CD Security Stakeholder Management

ICT & Project Manager

POL - Etisalat

Feb 2000 - Feb 2012 (12 years)

Managed large-scale network and ICT projects including connectivity and satellite deployments, coordinating resources, schedules and vendors to ensure reliable service delivery and continuity.

Networking Vendor Management Satellite Deployment Risk Management