Sujatha Dhruva
@sujathadhruva
Senior Business Analyst and Product Owner bridging business and technology to deliver payments and digital products.
What I'm looking for
I am a Senior Business Analyst and Product Owner with over 10 years' experience across data migration, identity management, merchant acquiring, and product & application development in telecommunications, retail, media, and payments. I have led end-to-end delivery—from discovery and business case development to post-production support—working with cross-functional and multicultural teams and stakeholder groups including Mastercard and VISA.
My technical background in software development and quality assurance helps me translate business needs into technical solutions; I’ve delivered mobile payment integrations, virtual prepaid card solutions, large-scale migrations and identity management projects, and I hold foundation-level software testing certification and a Certified Scrum Product Owner credential.
Experience
Work history, roles, and key accomplishments
Senior Business Analyst
CashFlows Europe
Jan 2017 - Mar 2020 (3 years 2 months)
Led implementation of a prepaid virtual card solution and mobile app for European customers, integrated ApplePay/GooglePay, managed quarterly VISA/MasterCard scheme updates, and automated merchant onboarding to improve activation speed.
Business Analyst
Massive Interactive
May 2016 - Sep 2016 (4 months)
Delivered SVOD implementation for BBC Worldwide targeting North America across web, Android, iOS and OTT platforms, coordinating cross-platform requirements and release readiness.
Led identity management (BBC ID) implementation on ForgeRock, executed multi-stage customer data migration for BT Wholesale, and supported digital transformation projects for Argos and YouView, improving access and data provisioning.
Implemented graphics services on Symbian S60 and contributed to test automation and QA activities to improve platform stability and feature delivery.
Executed QA and feature implementation testing for Vodafone's mobile platform to validate new mobile features and ensure release quality.
Performed mobile browser testing on Symbian S60 platform, executing test plans and reporting defects to improve browser stability across devices.
Developed software solutions for clients including Toshiba Mobile and Freescale Semiconductor, contributing to embedded/mobile projects and client deliveries.
Education
Degrees, certifications, and relevant coursework
Visvesvaraya Technological University
Bachelor of Engineering, Electronics and Communication Engineering
Bachelor's degree in Electronics and Communication Engineering from Visvesvaraya Technological University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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