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Rafiq Lasmana

@rafiqlasmana

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IT Support specialist skilled in troubleshooting, networking, and multimedia.

Indonesia

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What I'm looking for

Saya mencari peran IT Support/Administrator di lingkungan kolaboratif yang menantang, dengan fokus pada troubleshooting, manajemen jaringan, dan kesempatan mengembangkan keterampilan multimedia dan embedded systems.

Saya lulusan D3 Teknik Elektronika dengan lebih dari 3 tahun pengalaman sebagai IT Technical Support dan Administrasi, terbiasa menangani troubleshooting hardware & software, konfigurasi jaringan, dan backup data untuk lingkungan perbankan.

Saya memiliki keterampilan multimedia dan desain grafis (Adobe Photoshop, Premiere), pengalaman streaming (OBS, vMix), serta kemampuan teknis pada Arduino, C/C++, dan embedded systems yang saya kembangkan sejak proyek akhir perkuliahan.

Saya bekerja rapi, detail-oriented, dan efektif berkolaborasi lintas tim; berpengalaman mengelola inventaris, pengadaan, serta menyusun laporan administratif dan keuangan di lingkungan yang dinamis.

Experience

Work history, roles, and key accomplishments

IT Technical Support

Bank Negara Indonesia

Jan 2021 - Dec 2024 (3 years 11 months)

Provided daily IT support and administration across branch offices, resolving hardware, software, and network issues, managing backups and inventory, and contributing to procurement and financial voucher reporting over a 3-year period.

IT Support Linux Windows Inventory Management

Education

Degrees, certifications, and relevant coursework

Politeknik Negeri Medan

Diploma (D3), Electronic Engineering

2017 - 2020

Activities and societies: Final project: Automated disinfectant sprayer based on Arduino Uno; committee work for documentation and design (posters, banners, merchandise); participated in BINTALFISDIS program; industry practicum at PT. Perkebunan Nusantara IV Adolina.

Completed a Diploma (D3) in Electronic Engineering with coursework and a final project focused on embedded systems using Arduino, plus hands-on practicum and related design/ documentation activities.