NP

Open to opportunities

Nanda Nor Pratama

@nandanorpratama

I deliver IT support, technical troubleshooting, installation, and network operations across enterprise environments.

What I'm looking for

I'm looking for a technical support, IT support, or operations role where I can troubleshoot issues, handle installations, support networks, and take on new challenges.

I'm currently a Technical Support Specialist at PT. Wahana Datarindo Sempurna, supporting technical operations and resolving user and system issues.

I've also worked in Support & Operations at PT. Prime Teknologi Digital Informindo, as an IT Support Specialist at PT. Mitra Inti Antarbangsa, and as IT & Operation Staff at PT. Cipta Lentera Edukasi (CLE Indonesia).

Earlier, I supported technical products at PT. Digital Alfa Teknologi Asia, delivered IT services at PT. Mitra Infoparama, and worked as an Implementation Engineer at PT. Aino Indonesia.

I bring troubleshooting, installation, data entry, graphic design, and digital marketing capabilities, along with a disciplined, hardworking, responsible approach and a willingness to take on challenges.

Experience

Work history, roles, and key accomplishments

PS

Current

Technical Support Specialist

Current

PT. Wahana Datarindo Sempurna

Jul 2024 - Present (2 years 2 months)

Provided technical support and operations assistance, ensuring system reliability and user satisfaction.

Education

Degrees, certifications, and relevant coursework

SR

SMK Bina Rahayu

Vocational School Diploma, Computer and Network Engineering

2012 - 2015

Completed vocational secondary education with a focus on computer and network engineering (TKJ).

SP

SMPN 1 Parung

Junior High School Diploma, General Studies

2009 - 2012

Completed junior secondary education at SMPN 1 Parung.

SP

SDN Parung 02

Primary School Diploma, General Studies

2003 - 2009

Completed primary education at SDN Parung 02.

Tech stack

Software and tools used professionally

F#

Instructor

Availability

Open to opportunities

Location

Indonesia

Authorized to work in

Salary expectations

0-1k USD

Job categories

Technical Support Engineer IT Support Specialist Technical Support Specialist IT Operations Specialist IT Service Technician Implementation Engineer Network Engineer Technical Product Specialist Support Engineer Senior Technical Support Engineer Lead Technical Support Engineer Customer Support Engineer Service Support Engineer Technical Support Engineering Jobs Product Support Engineer Technical Customer Service Engineer

Skills

Technical Support IT Support Troubleshooting Installation IT Operations Data Entry Graphic Design Digital Marketing Cisco Networking Routing Switching VLAN Access Control List (ACL)DHCP DNS IPv4 IPv6 Dynamic Routing Protocols Instructor

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