CMLooking for a job
Camila Moura
@camilamoura
Senior Product Operations l Product Ops l Product Manager
BrazilWhat I'm looking for
I'm a detail-oriented and results-driven Product professional with a background in Project Management, Law and Finance. Over the years, I have honed my skills in Agile Methodologies, Data Analysis, UX Design, and Innovation. As a collaborative team player, I excel at working with cross-functional teams to deliver exceptional products. I thrive on solving complex problems and leveraging data-driven insights to make informed decisions. Let's connect and discuss how my skills can contribute to your company's success.
I am passionate about continuous learning and staying at the forefront of emerging trends and technologies in the Product Management field. I am excited to contribute my expertise, collaborate with talented individuals, and make a meaningful impact on the products and organizations I work with.
Experience
CLCurrent
Senior Product Operations Manager
ClickBus
Jun 2022 - Present (1 year 11 months)
- Follow-up and monitoring of product squad activities to define and implement tools and processes that are capable of improving performance and deliveries;
- Interact with other areas to understand external demands and plan a roadmap to meet needs with the Product team;
- Discovery and development of new initiatives and strategies;
- Conducting and monitoring A/B tests;
DO
Product Manager
Dotz
Sep 2021 - Jul 2022 (10 months)
- Credit Card offerings in other customer journeys, boosting cross-sell and increasing sales from 18% to 48%;
- Customer experience-focused improvements for the Credit Card product, resulting in the highest NPS and CSAT scores in the company;
- Management of key Product Life Cycle KPIs, generating a 9% increase in TPV and 7% customer base growth;
- Launch of the Personal Loan product
TAProduct Manager
TakeBlip
- Automated the process of collecting data from overdue customers;
- Implemented new collection methods, resulting in a significant increase in monthly payment rate;
- Improved the financial journey, resulting in a decrease of approximately 40% in the amount of non-payment.
- Reduced customer churn rate through targeted financial offers and incentives.
AIBusiness Analyst
AIESEC
Apr 2020 - Apr 2021 (1 year)
- Analyze data, create models, test hypotheses, find root causes, develop prototypes, predict performance, create reports; and extract insights from these data activities to generate actions that leverage results;
- Creation of strategic planning, definition of scope, KPIs, schedule and general activities of the products;
- Manage and negotiate with stakeholders across the entire company
AIProject Manager
AIESEC
Feb 2018 - Apr 2020 (2 years 2 months)
- Responsible for managing the deadlines and deliveries of each squad;
- Monitor the execution of planned activities, maintain the appropriate environment for creation;
- Ensure communication with the team and project leaders.
- Ultimately responsible for results of operations, strategic planning and organizational evolution
- Working together with the product, data, CS, customer service, growth
SMFinance Analyst
SmarttBot
Jul 2018 - Aug 2020 (2 years 1 month)
- Data analysis and metrics for financial reporting
- Elaboration of technical, business and product operation indicators
- Performance and support to the CFO in carrying out treasury, accounting, legal and tax matters
- Responsible for interacting with the development and product areas
- Modeling and Pricing
- Participant of the product squad
- Manage the product's success indicators
Tech stack
Learn about the tools and technologies that Camila likes to use.
Availability
Looking for a job
Location
BrazilAuthorized to work in
Social media
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