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Yahir Cruz

@yahircruz

I build qualified sales pipelines through bilingual cold calling, lead qualification, appointment setting, and accurate CRM follow-up.

Mexico

Message

What I'm looking for

I'm looking for a remote customer support, appointment-setting, or sales role where I can use bilingual communication, accurate CRM documentation, and consistent follow-up to support U.S.-based clients.

I’ve supported U.S.-based clients remotely for more than four years, using high-volume inbound and outbound calls to qualify leads, gather accurate details, and book sales appointments. At Local Investment Realty, I reconnected with homeowners, documented property condition, timeline, and motivation, and passed clean information to management.

Previously, I supported Tax Service LLC and Top Value Home by building rapport, qualifying prospects, meeting call and booking targets, and strengthening sales pipelines. I work bilingually in English and Spanish and use Salesforce, Follow Up Boss, GoHighLevel, Vulcan 7, Ready Mode, Batch Dialer, and Call Tools.

Experience

Work history, roles, and key accomplishments

Appointment Setter / Cold Caller / Sales

Local Investment Realty LLC

Jan 2025 - Sep 2025 (8 months)

Reconnected with homeowners interested in selling, gathered accurate property details, and passed leads to management for closing. Maintained thorough follow-ups and respectful communication.

Cold Calling Lead Qualification Appointment Setting CRM Management Follow Up Skills Bilingual Communication