Open to opportunities

Rafael Costa

@rafaelcosta1

Message

I am a sales professional transitioning to tech sales with software engineering background.

Portugal

Message

What I'm looking for

I am seeking a tech-sales role where I can apply my software engineering knowledge and proven sales leadership to drive revenue, work in collaborative teams, and advance into senior, product-focused sales roles.

I am a dynamic, results-driven sales professional with over four years of experience in hospitality management and revenue growth. I studied Software Engineering and bring technical proficiency in C#, C++, PHP, MySQL, WordPress and modern IDEs.

At Hífen I designed and implemented sales strategies that increased monthly sales by 20% and reduced supply costs by 10% through vendor negotiations. I led a team of 10, introduced sales training that improved performance, cut service-related complaints by 25%, and reduced inventory waste by 15%. I also improved delivery logistics earlier in my career, reducing travel time and fuel costs by up to 15%.

I am passionate about transitioning into tech sales where I can combine my client-facing experience, negotiation skills, and software background to drive product adoption. I seek roles that emphasize collaboration, measurable revenue impact, and opportunities to grow in product-focused sales.

Experience

Work history, roles, and key accomplishments

Current

Restaurant, Bar and Sales Manager

Current

Hífen

Sep 2021 - Present (4 years)

Designed and implemented targeted sales and upselling strategies that increased monthly sales by 20% and average transaction value; negotiated supplier contracts reducing supply costs by 10% and waste by 15%, and led a team of 10, reducing service complaints by 25%.

Sales Strategy Negotiation Vendor Management CRM Team Leadership Revenue Forecasting Inventory Management Market Analysis

Delivery & Logistics Assistant

VamosJá

Sep 2020 - Aug 2021 (11 months)

Improved delivery logistics by optimizing routes to reduce travel time and fuel costs by up to 15%; coordinated large orders, managed inventory for deliveries, and resolved customer issues to enhance satisfaction.

Logistics Management Customer Service Inventory Management Dispatch Coordination Problem Solving

Education

Degrees, certifications, and relevant coursework

Instituto Politécnico da Guarda (IPG)

Bachelor of Science in Software Engineering, Software Engineering

Completed a Bachelor of Science in Software Engineering, graduating in July 2021. Gained technical expertise in software tools and programming languages.

Escola Profissional Emídio Navarro

Technician of Computer Programming (Level IV), Computer Programming

Completed a Level IV Technician program in Computer Programming, graduating in June 2017. Focused on programming fundamentals and practical application.