Luís Ferreira

Responsible for selling product and telecommunications packages, managing customer complaints, and providing general orientation to customers regarding their inquiries.

Tested games under development to ensure quality and functionality before release.

Assisted production workers by replacing materials and managing the storage of finished products.

Handled cargo in the airport area, labeled cargo for destinations, and organized work areas and employees.

Managed customer orders, company stock, and organized public sales and warehouse operations.

Managed store operations, provided sales and after-sales customer service, and trained new employees.

Learned social media marketing strategies, including goal setting, audience targeting, and campaign optimization.

Focused on product management, including data analysis, low fidelity and high fidelity prototyping, and market knowledge.

Completed a bootcamp training program focused on product management.

Studied business requirements gathering techniques, including user stories and agile methodologies.

Completed high school education.