Nico Chovet
@nicochovet
I build customer loyalty and revenue through sales, prospecting, and high-quality service experiences.
PortugalWhat I'm looking for
I'm currently improving the customer experience at Restaurant Aquasul in Tavira, managing guest flow during peak periods, advising customers, and increasing revenue through upselling.
I've built B2B and B2C client portfolios at Atout Vins and supported marketing and sales operations at Fujifilm Recording Media, from prospecting and commercial databases to tailored offers and sales tools.
Experience
Work history, roles, and key accomplishments
Waiter
Restaurant Aquasul
Jan 2025 - Present (1 year 8 months)
Managed customer relationships and optimized the in-room experience. Increased revenue through upselling and customer advice, managed customer flow during peak periods, ensured compliance with quality standards, and built customer loyalty.
Marketing and Communication
La Fôret
Jan 2021 - Dec 2024 (3 years 11 months)
Selected and optimized communication channels, developed short-, medium-, and long-term strategies, optimized internal information flows, identified and developed strategic partnerships, and researched and created visual identity (logo) and slogan.
B2B and B2C Sales Representative
Atout Vins
Jan 2016 - Dec 2020 (4 years 11 months)
Conducted field and telephone prospecting, developed client portfolio, followed up and retained existing clients, provided after-sales service, and provided operational support in-store including cash management, customer reception and advice, loyalty development, merchandising optimization, and stock handling.
Marketing & Sales Assistant (Intern)
Fujifilm Recording Media
Jan 2015 - Dec 2016 (1 year 11 months)
Conducted telephone prospecting, created and developed commercial databases, developed and distributed customized commercial offers to qualified prospects, and designed and implemented sales support tools.
Education
Degrees, certifications, and relevant coursework
Nordic Fitness Education
Nordic Personal Trainer Certificate, Personal Training
Earned the Nordic Personal Trainer Certificate in 2024.
ISCG Paris
Bachelor of Business Administration, Marketing et Developpement Commercial
Completed a Bachelor of Business Administration with a focus on Marketing and Commercial Development.
H3 Campus
BTS Négociation et Relation Client, Négociation et Relation Client
Completed a BTS in Negotiation and Customer Relations.
Tech stack
Software and tools used professionally
Availability
Location
PortugalAuthorized to work in
Salary expectations
Job categories
Skills
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