Rachel Robles
@rachelrobles
Dynamic and adaptable Renewal Specialist
What I'm looking for
As a seasoned Renewals Specialist with a proven track record at Carahsoft Technologies, I excel in customer retention and effective communication. With a strong background in leveraging interpersonal skills and Salesforce CRM proficiency, I enhance client satisfaction and streamline renewal processes. My success in fostering client relationships and driving business growth through innovative strategies and exceptional service has earned me a reputation as a dynamic and adaptable professional.
With a unique blend of experience in customer-facing roles, including massage therapy and cosmetology, I bring a unique perspective to the world of renewals. My ability to provide excellent customer service, think critically, and adapt to new situations has allowed me to thrive in fast-paced environments.
I am a results-driven professional with a passion for driving business growth and delivering exceptional customer experiences. With a strong foundation in negotiation, leadership, and time management, I am confident in my ability to make a meaningful impact in any organization.
Experience
Work history, roles, and key accomplishments
Renewals Specialist
Carahsoft Technologies
Jan 2022 - Present (3 years 5 months)
Responded promptly to client inquiries, provided excellent customer service, and utilized Salesforce CRM to manage customer accounts and track renewal progress.
Cosmetologist/Massage Therapist/Owner
Salon West
Jan 2010 - Jan 2018 (8 years)
Managed daily operations, maintained a high standard of customer service, and created innovative marketing plans to drive business growth.
Massage Therapist
Elements
Jan 2012 - Jan 2015 (3 years)
Developed positive relationships with clients through active listening and communication, and performed various massage techniques to improve clients' physical health and wellbeing.
Education
Degrees, certifications, and relevant coursework
Rachel hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Browse remote talentTech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Interested in hiring Rachel?
You can contact Rachel and 90k+ other talented remote workers on Himalayas.
Message RachelFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
