Open to opportunities

Rachel Robison

@rachelrobison

Message

Bay Area-based Program Analyst and Product Operations leader.

United States

Message

What I'm looking for

I am looking for a role that fosters innovation, collaboration, and growth opportunities.

I am a Program Analyst and Product Operations leader based in the Bay Area, with over 7 years of experience in transforming complex ideas into impactful, scalable programs. My expertise lies in reducing manual work by 50%, managing over 1,000 devices, and overseeing budgets exceeding $12 million. I excel at aligning cross-functional teams across XR, MedTech, and streaming sectors, combining analytical rigor with hands-on execution to drive innovation and simplify complexity.

Throughout my career, I have successfully managed programs at leading companies such as Apple, Johnson & Johnson, and Meta Reality Labs. My achievements include building automated Tableau dashboards that significantly improved reporting efficiency and developing compliance documentation for Class II surgical robotics. I am passionate about leveraging AI tools to enhance decision-making and translating technical feedback into actionable process improvements that elevate user satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Program Analyst, Product Operations

Current

Apple

May 2024 - Present (1 year 2 months)

Managed the internal Vision Pro program, coordinating lifecycle and allocation of 1,000+ XR devices across engineering, product, and content teams. Reduced manual reporting by 50% by building automated Tableau dashboards and custom Jira filters to support real-time tracking and planning.

Tableau Jira AI Tools Data Analysis Project Coordination SOP Development Cross Functional Team Leadership

Associate Project Manager, Software & Systems

Johnson & Johnson

Nov 2020 - Feb 2023 (2 years 3 months)

Led documentation and change-control for a Class II surgical robotics reboot, ensuring compliance with ISO 13485 and FDA 21 CFR 820. Standardized requirements documents in Jama Connect, driving over 100 review cycles for regulatory sign-off.

ISO 13485 21 CFR 820 Jama Connect Airtable Jira Regulatory Compliance Project Management

Sr Project Coordinator, AR/VR Optics

Meta Reality Labs

Oct 2019 - Nov 2020 (1 year 1 month)

Supported development of advanced lenses for next-gen Oculus AR/VR devices, collaborating with optics, metrology, and hardware teams. Facilitated technical meetings where scientists shared calibration and test results, ensuring updates were documented and teams aligned.

Project Coordination Budget Management Logistics Technical Documentation AR VR

Project Coordinator, Big Data

Samsung

Jul 2018 - Oct 2019 (1 year 3 months)

Managed and processed new vendor intake and change orders for contractors, including onboarding, renewals, and offboarding, ensuring compliance and budget alignment. Supported tracking and reporting for a $12M budget, ensuring fiscal responsibility and efficient resource use.

Vendor Management Budgeting Onboarding And Offboarding Workflow Management Data Reporting Compliance Project Coordination

Project Manager & Project Coordinator

Samsung

Feb 2016 - Oct 2017 (1 year 8 months)

Drove OTT content initiatives and analyzed viewership data in Tableau, informing strategy and program improvements. Developed roadmaps, KPIs, OKRs, and RACI charts to align teams and track goals.

Tableau Salesforce KPIs OKRs Vendor Management Data Analysis Project Management

Project Coordinator, SAP HANA Global Licensing

Warner Bros

Feb 2013 - Aug 2015 (2 years 6 months)

Supported global SAP HANA licensing consolidation, partnering with on-site SAP teams and external consultants. Managed partner relationships, ensuring smooth communication among executives, technical teams, and consultants.

Partner Management Contract Negotiation Event Coordination Licensing

Various Roles in Technology & Media

The Walt Disney Co.

Jun 2006 - Dec 2012 (6 years 6 months)

Contributed to Disney’s first online full-length movie stream, conducting encoding tests and device trials. Supported software planning as Executive Assistant to the CTO of Disney Interactive, documenting technical discussions.

Digital Asset Management QA Technical Support

Education

Degrees, certifications, and relevant coursework

University of Illinois Urbana-Champaign

MBA, Business Administration

Pursued a Master of Business Administration, focusing on advanced business strategies and leadership. Developed expertise in various aspects of business management and operations.

Boston University

MS, Project Management

Completed a Master of Science in Project Management, gaining comprehensive knowledge in project planning, execution, and control. Focused on methodologies and tools for effective project delivery.

University of Southern California

BA, Political Science & Social Sciences & Communication

Earned a Bachelor of Arts in Political Science, exploring political systems, theories, and public policy. Additionally, completed a Bachelor of Arts in Social Sciences & Communication, focusing on human behavior and effective communication strategies.

University of Illinois Urbana-Champaign

Graduate Certificate, Business Analytics

Obtained a Graduate Certificate in Business Analytics, developing skills in data analysis, interpretation, and application for business decision-making. Focused on leveraging analytical tools and techniques.