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Neelam Joshi

@neelamjoshi

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Project and Program Coordinator with 8+ years of experience.

United States

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What I'm looking for

I am looking for a role that fosters collaboration, innovation, and growth opportunities.

I am a dedicated Project and Program Coordinator with over 8 years of experience in managing global cross-functional teams and ensuring the successful delivery of projects in the tech industry. My expertise lies in supporting engineering teams, managing procurement, and overseeing hardware logistics, all while maintaining a strong focus on budget and timelines.

Throughout my career, I have demonstrated a proven track record of improving workflows and processes. At Spur Reply, I led a $4MM partner incentive program, designed KPIs, and utilized tools like Salesforce and Excel to drive revenue growth. My role at UW Medicine involved enhancing departmental communications and supporting senior leadership, showcasing my ability to adapt and thrive in various environments.

With a strong skill set that includes analytics, project management, and proficiency in tools such as SQL, Tableau, and Microsoft Office Suite, I am committed to delivering high-quality results. I am passionate about leveraging my experience to contribute to innovative projects and drive organizational success.

Experience

Work history, roles, and key accomplishments

Program Coordinator

UW Medicine – Department of Bioethics and Humanities

Apr 2024 - May 2025 (1 year 1 month)

Managed departmental communications, newsletter, and calendar. Improved workflow with a student tracker and updated document filing system. Supported senior leadership with logistics and internal coordination.

Microsoft Office Suite Smartsheet Communication Workflow Management Logistics

Business Analyst

NetApp

Oct 2022 - Jan 2023 (3 months)

Built Tableau models to track partner eligibility and incentive thresholds. Managed regional dashboards and KPIs tied to program funding.

Tableau Data Modeling KPIs Business Analysis

Program Manager

VMware

Jun 2019 - Sep 2022 (3 years 3 months)

Led a co-funded $4MM partner incentive program involving global stakeholders. Designed KPIs and forecasting tools using Salesforce and Excel. Reduced onboarding time for partners by 25% through process improvements.

Salesforce Microsoft Excel KPIs Process Improvement Stakeholder Management

Business Program Manager

Microsoft

Oct 2018 - May 2019 (7 months)

Managed visual design pipeline and stakeholder communications. Created and maintained project timelines and progress dashboards.

Project Management Dashboards Visual Design

Business Analyst

Health Alliance International

Jun 2018 - Oct 2018 (4 months)

Created a dashboard with automated worksheets that reduced reporting time by 50%. Automated and streamlined timesheet evaluation process to reduce 80% of cycle time.

Dashboards Automation Data Reporting Workflow Optimization

Supply Chain Management Intern

Puget Sound Energy

Apr 2018 - Jun 2018 (2 months)

Suggested a list of KPIs to monitor warehouse performance with the help of ERP system to save 5% on inventory cost. Mapped and analyzed existing inbound/outbound shipping process to identify areas of improvement.

KPIs ERP Systems Supply Chain Analysis Process Mapping

Technical Program Manager (TPM)

Infosys Ltd

May 2014 - Oct 2015 (1 year 5 months)

Managed ERP module support and streamlined technical ticket resolution. Coordinated with cross-functional teams to prioritize issues and reduce backlog by 30%. Authored custom ERP user guides reducing incoming requests by 20%.

ERP Systems Technical Support Documentation Process Improvement

Pre-Sales Engineer

Emerson

Jul 2010 - Jul 2012 (2 years)

Orchestrated proposals for automation projects including RFQ, Bill of Material, System Architecture, Table of Compliance and Technical Solution. Co-ordinated with procurement, vendors and engineering teams for Proposal Management. Developed a tracker to standardize project handover process, reducing project cycle time by 30%.

Proposal Management Automation Procurement Vendor Management Project Tracking

Education

Degrees, certifications, and relevant coursework

University of Washington, Foster School of Business

Master of Supply Chain Management, Supply Chain Management

Completed a Master's degree focusing on supply chain management principles and practices. Gained expertise in optimizing logistics, procurement, and operations within complex business environments.

Prin. L. N. Welingkar Institute of Management Research and Development

Post Graduate Diploma in Management, Operations Management

Pursued a Post Graduate Diploma with a major in Operations Management. Developed strong analytical and strategic skills for managing and improving business operations.

College of Engineering, Pune

Bachelor of Technology, Instrumentation and Control Engineering

Obtained a Bachelor of Technology degree with a major in Instrumentation and Control Engineering. Acquired foundational knowledge in control systems, instrumentation, and industrial automation.