Rachelle Fairbairn

Lead daily practice operations for a specialty dental center, managing team performance, workflow, scheduling, collections, and patient experience. Track KPIs and coach front-office and sales functions to improve consistency in patient communication.

Provided individualized case management and coordinated supportive services for clients working toward housing stability and self-sufficiency. Completed assessments, developed service plans, and connected clients with community resources.

Provided regional leadership for a multi-state residential portfolio spanning five states, six properties, and 800+ units. Owned portfolio-level P&L, budgets, forecasting, and variance analysis, and led property managers to improve NOI.

Directed residential property operations including budgets, leasing, staff performance, resident relations, maintenance coordination, and vendor management. Developed marketing and operational strategies to strengthen occupancy and resident satisfaction.

Managed the lease-up of a newly constructed property through strategic marketing, operational planning, staff supervision, and occupancy-focused execution.

Supported leasing, budgeting, tenant communication, staff coordination, reporting, community engagement, and daily property operations.

Oversaw property operations, budgeting, marketing, resident retention, vendor relationships, service quality, and cost efficiency.

Bachelor of Science in Business Management from the University of Phoenix, completed from 2016 to 2020.