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Melisa WilliamsMW
Open to opportunities

Melisa Williams

@melisawilliams

I lead multifamily and hospitality portfolios to improve occupancy, operations, and financial performance.

United States
Message

What I'm looking for

I'm looking to lead multifamily or hospitality operations where I can strengthen portfolio performance, develop teams, improve resident or guest experience, and drive accountable financial and operational results.

I've led multifamily and hospitality operations across Phoenix, Austin, and Glendale, overseeing portfolios of up to 1,300+ units and driving financial, resident, and guest performance.

At Scottsdale Vacation Rentals, I owned operational and financial performance for Phoenix and Austin residential portfolios, including P&L, budgets, forecasting, reporting, guest experience, owner relations, maintenance, purchasing, and vendor performance. I managed and mentored a 10+ person cross-functional team while standardizing processes and integrating acquired and third-party managed assets.

At Knightvest Residential, I managed three communities totaling 1,300+ units, leading leasing, renewals, collections, maintenance, capital improvements, renovations, audits, and property takeovers. Earlier roles with Greystar, ConAm Group, MG Properties, and Westwood Advisory Group gave me full accountability for Class A and B community operations, budgets, compliance, and resident satisfaction.

I'm focused on operational accountability, strong team leadership, and service for residents, guests, owners, and relocating military households. I use Yardi and property-management systems to turn occupancy, financial, maintenance, and service data into clear recovery plans and better portfolio performance.

Experience

Work history, roles, and key accomplishments

SR
Current

Property Manager

S2 Residential

Jan 2026 - Present (7 months)

Provide operational leadership for multifamily communities, setting priorities across leasing, resident service, maintenance, make-ready performance, work-order completion, and team accountability. Monitor occupancy, leasing activity, ready-unit inventory, delinquency, work-order aging, and other property metrics; communicate performance, risks, and recovery plans to leadership.

Education

Degrees, certifications, and relevant coursework

Grand Canyon University logoGU

Grand Canyon University

Bachelor of Arts, Psychology

Bachelor of Arts in Psychology from Grand Canyon University.

Tech stack

Software and tools used professionally

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