Verena Villalba

Managed, hired, and coached several team members, creating and adhering to budgets to maintain positive account standing. Handled payroll, accounts receivable, inventory, shipping, receiving, and overall financial health of the sites. Maintained all operating functions, compliance, structural issues, and work orders.

Collaborated with the Owner Dentist to strategize and implement year-over-year growth exceeding 4%, while maintaining an average Net Operating Income of +29%. Restructured office practices and policies to expand practice growth and consistency, managing the revenue cycle effectively. Helped redefine compliance standards by creating slideshows and providing employee training.

Applied best practice tactics to rebuild struggling multi-site pediatric dental offices, significantly boosting new patient counts, recare, and referrals while steadily increasing revenue. Utilized P&L to motivate providers and staff for increased productivity and efficiency, consistently meeting and exceeding goals. Managed over 20 staff members, providing support and training to foster positive

Activities and societies: Staff Development Consulting, Leadership, Organization, Problem Solving, Compliance, Operational Excellence

Studied Applied Linguistics at Ashford University. Focused on staff development consulting, leadership, organization, and problem-solving.