Strategic client leader with 18+ years of international experience solving one of the most persistent challenges global brands face today: how to scale high-volume, multi-channel marketing without sacrificing quality, brand compliance, or team effectiveness. I specialize in stepping into complex, matrixed environments to align C-suite stakeholders, establish SLA governance, and turn operational friction into predictable commercial growth.
At OLIVER Agency / The Brandtech Group, I direct the strategic client partnership across a $13M portfolio for 3M, partnering with senior leadership across 8 global consumer brands while leading a 17-person multidisciplinary studio. My sweet spot is bridging the gap between creative ambition and operational reality, whether that’s engineering audit-compliant governance for Manulife, or pioneering global delivery models for Unilever.
I view emerging technology as a vital lever for modern scale. I spearheaded 3M’s AI pilot project that paved the way for their enterprise adoption of Adobe Firefly and Pencil Pro. In my daily practice, I integrate agentic AI workflows into account governance to optimize brief synthesis and planning efficiency — always backed by human judgment to protect brand quality and client trust.
Earlier, at Staples Canada, I helped transition digital marketing from an agency-dependent model to an in-house delivery engine (contributing to an 80% YoY increase in digital revenue) and generated $6M+ in pipeline at S&P Global.
Known for bringing calm, clarity, and commercial rigor to enterprise accounts, I focus on building environments where both client partnerships and agency teams thrive.
Beyond portfolio leadership, I co-lead OLIVER’s Global Parents & Caregivers ERG and mentored emerging marketing talent as a Guest Lecturer at Lakehead University.

Rachel Jackson
@racheljackson1515
Enterprise Account Director (18+ yrs) leading $13M+ portfolios across B2B SaaS & B2C Brands. Proven team leadership, 95%+ retention & AI workflows.
Experience
Work history, roles, and key accomplishments
Senior Account Manager – 3M Account
OLIVER Agency / The Brandtech Group
Feb 2024 - Present (2 years 8 months)
Managing C-suite stakeholder relationships across 9 global 3M Consumer Business Group brands within a $13M+ account, aligning multi-channel brand strategies with enterprise commercial objectives. Launched and led 3M's AI pilot, driving scalable adoption of Pencil Pro and Adobe Firefly and demonstrating 4x faster turnaround times while maintaining 100% brand compliance.
Senior Account Manager – Manulife and Unilever Accounts
OLIVER Agency / The Brandtech Group
May 2023 - Feb 2024 (9 months)
Streamlined approval workflows across Legal, Compliance, Risk, and Brand Governance for 50+ corporate initiatives, reducing delivery friction while maintaining a 100% audit compliance rate in a highly regulated financial services environment. Drove senior stakeholder alignment and execution for flagship initiatives, including Manulife's PRIDE campaign, delivering a 20% YoY increase in attendance w
Account Manager and Digital Project Manager – Unilever Account
OLIVER Agency / The Brandtech Group
Jul 2021 - May 2023 (1 year 10 months)
Scaled multi-channel digital production across global CPG brands (Dove, AXE, Knorr, Ben & Jerry's, Vaseline, Hellmann's), leading a 20+ person team to execute 335+ projects annually across Amazon display, shopper marketing, and grocery channels. Built automated tracking for estimates, PO workflows, and asset scope across multi-million-dollar CPG workstreams, improving visibility and helping preven
Marketing Director
S Davids Consulting
Dec 2019 - Jul 2021 (1 year 7 months)
Delivered integrated multi-channel strategies for B2B and B2C accounts that exceeded client net sales targets by 43% and generated a $5 incremental ROI. Generated a 58% YoY increase in qualified lead volume by establishing growth experiment frameworks, successfully pitching and winning 7 new client accounts.
Senior Paid Media Strategist
Powered By Search
Feb 2020 - Aug 2020 (6 months)
Accelerated growth across 6 B2B SaaS accounts through conversion rate optimization and performance analytics, contributing to up to 4x year-over-year sales growth.
Director, Digital Marketing
Larche
Jul 2019 - Dec 2019 (5 months)
Won 5 new client accounts generating $2.8M in new business revenue. Expanded 2 account's scope by 50% through strategic partnership, directing digital strategy, leading cross-functional execution, and KPI delivery.
Senior Digital Marketing Strategist
Staples Canada
Oct 2016 - Jul 2019 (2 years 9 months)
Headed a transition from agency-dependent marketing to an in-house model, driving a 64% increase in site visits and 80% YoY increase in revenue. Owned financial governance for multi-million-dollar marketing budgets across PPC, Affiliates, and Paid Social.
Digital Marketing Executive
The AA
Jan 2014 - Dec 2016 (2 years 11 months)
Drove 25% YoY sales growth by managing agency partners, executing corporate rebrand initiatives, and improving digital marketing execution.
EMEA Trade Marketing Executive
GAME Retail Limited
Jan 2014 - Dec 2014 (11 months)
Strengthened multi-channel campaign execution and trade partnerships across 9 global AAA game publishers, including Microsoft, PlayStation, and Activision.
EMEA Digital Marketing Strategist
S&P Global
Jan 2013 - Dec 2014 (1 year 11 months)
Delivered $6M+ in sales pipeline within 6 months via targeted ABM campaigns across enterprise accounts.
Group Marketing Executive
Martins Group
Jan 2012 - Dec 2013 (1 year 11 months)
Managed integrated marketing across 5 automotive brands and 5 Hampshire dealerships, increasing web inquiries 85% within 3 months, followed by a further 50% increase after 5 months.
Marketing Executive
Mill Lane Group
Jan 2011 - Dec 2012 (1 year 11 months)
Managed digital marketing across CRM, SEO, PPC, social media, content, and local advertising to support business growth. Planned integrated campaigns and events while coordinating agency, media, and advertising partners.
Sales and Marketing Consultant
Carbon Footprint Ltd
Jan 2010 - Dec 2011 (1 year 11 months)
Supported the development and launch of a new brand identity for the company's Carbon Footprint Standard and increased inbound calls and email inquiries by 90% within 6 months.
Brand Reputation Project Manager
Ebiquity Plc
Jan 2008 - Dec 2009 (1 year 11 months)
Delivered brand governance insights for FTSE 100 clients by leading media analytics research teams and turning findings into actionable recommendations.
Education
Degrees, certifications, and relevant coursework
University of Winchester
Bachelor of Science, Psychology
BSc (Hons) in Psychology with a specialization in Consumer Psychology.
Availability
Location
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Social media
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Skills
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