My ideal job involves a dynamic and collaborative environment where I can leverage my skills, contribute meaningfully to projects, and continuously learn and grow alongside supportive colleagues.
RCLooking for a job
Raul Calzado
@racalzado
7+ yrs driving results! | Customer Success and Training Pro | Data-driven problem solver
Dominican RepublicWhat I'm looking for
Data-driven and results-oriented professional with 7+ years of experience transforming data into actionable insights and building effective training programs. Utilized expertise in project management, communication, data analysis, and content creation. Skilled at identifying trends, developing clear visualizations, and translating complex data into understandable training materials. Proven ability to improve decision-making and enhance team performance through data analysis and training initiatives.
Experience
GVCurrent
Manage email communication for management, ensuring timely responses.
Schedule appointments, meetings, and events efficiently.
Maintain MLS listings and ensure accurate data entry.
Provide exceptional customer service via various channels.
Input and process data efficiently and accurately, maintaining data integrity.
Handle a variety of general office tasks, contributing to smooth daily operations
YMVolunteer Staff
YWAM Mazatlan
Sep 2022 - Feb 2024 (1 year 5 months)
Financial whiz! Streamlined accounting with new processes. Excel tools (reduced transaction time by 70%).
CITraining and Development Specialist
Compassion International
Feb 2020 - Dec 2021 (1 year 10 months)
Built engaging online training (Moodle) for remote teams, honed communication for client service & community outreach. Trained on new software & created fun learning materials (video editing, animation).
CIImplementation Specialist
Compassion International
Jun 2019 - Sep 2021 (2 years 3 months)
Bridged teams for new initiatives, ensured clear communication, tracked progress for successful project delivery.
CICustomer Service Associate
Compassion International
Oct 2017 - Jan 2020 (2 years 3 months)
Boosted user productivity 85% with new web app features, empowered non-technical staff with data tools. Built a high-performing team, mentored 5 new hires.
CICustomer Service Contractor
Compassion International
Apr 2016 - Sep 2017 (1 year 5 months)
Wore multiple hats! Trained new hires, provided excellent customer service, improved data analysis; streamlined customer service processes through collaboration.
Tech stack
Learn about the tools and technologies that Raul likes to use.
Availability
Looking for a job
Location
Dominican RepublicAuthorized to work in
Salary expectations
1k-2k USD
Social media
Job categories
Skills
SQLJavaScriptSalesforceCustomer ServiceCustomer SupportHTMLExcelCRMLMSMediaAdobe Premiere ProProject ManagementPHPVBAData EntryPythonData AnalysisBusiness AnalystStaff TrainingPower BIGoogle SheetsCustomer TrainingFinanceTranslationImplementationProject StrategyGrowth InitiativesVirtual Assistant (VA)Email CommunicationSchedulingAdministrative Work
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