Open to opportunities

Ernesto Ho

@ernestoho

Message

I am a customer service and support specialist from the Dominican Republic.

Dominican Republic

Message

What I'm looking for

i am looking for remote job opportunity where I could showcase my tech savvy talent and excel and grow withing the company

With a strong background in providing exceptional customer service and support, I am dedicated to ensuring that all customer inquiries and issues are resolved efficiently and effectively. I am fluent in both English and Spanish, allowing me to effectively communicate with a diverse range of customers. I am committed to delivering a positive customer experience and am always ready to go the extra mile to ensure customer satisfaction.

Experience

Work history, roles, and key accomplishments

Customer Service and Sales Agent

Data Vimenca

Jan 2009 - Mar 2010 (1 year 2 months)

During my time at Data Vimenca, I worked with the customer service and support team, where I was responsible for assisting with client onboarding, upselling, and providing account support. I also played a key role in resolving any issues or concerns that clients may have had.

Sales Customer Service Customer Experience Customer Onboarding Customer Support