i am looking for remote job opportunity where I could showcase my tech savvy talent and excel and grow withing the company
EHOpen to opportunities
Ernesto Ho
@ernestoho
I am a expert customer service and support specialist based in the Dominican Republic.
Dominican RepublicWhat I'm looking for
With a strong background in providing exceptional customer service and support, I am dedicated to ensuring that all customer inquiries and issues are resolved efficiently and effectively. I am fluent in both English and Spanish, allowing me to effectively communicate with a diverse range of customers. I am committed to delivering a positive customer experience and am always ready to go the extra mile to ensure customer satisfaction.
Experience
Work history, roles, and key accomplishments
SECurrent
Partnered with sales teams to drive adoption of AI-powered prospecting tools, increasing pipeline coverage and accelerating revenue capture across target markets.
DVCustomer Service and Sales Agent
Data Vimenca
Jan 2009 - Mar 2010 (1 year 2 months)
Responsible for assisting with client onboarding, upselling, and providing account support.
Education
Degrees, certifications, and relevant coursework
GOCertificate, Digital Marketing and E-commerce
Activities and societies: Credential ID EI00WQFJ1WVG
Completed the Foundations of Digital Marketing and E-commerce certification issued by Google in May 2025.
UD
Universidad Católica Santo Domingo
Bachelor of Arts, Marketing
1994 - 1998
Completed a Bachelor of Arts in Marketing, focusing on marketing principles and practices from Sep 1994 to Feb 1998.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
Dominican RepublicAuthorized to work in
Website
remoto.sitePortfolio
remoto.site/portfolioSalary expectations
2k-4k USD
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