Open to opportunities

Rabia Rohail

@rabiarohail

Customer service representative blending database administration, data entry, and creative problem-solving to support customers.

United States

Message

What I'm looking for

I’m looking for a role where I can combine customer service with database administration and data entry, while using my web design and front-end coding skills. I bring detail-focused, analytical teamwork and strong communication.

I am a qualified and professional customer service representative with five years of experience in database administration, along with strong creative and analytical skills. I’m a team player with an eye for detail, and I bring confident communication to every interaction—whether I’m receiving call or replying for calls and answering all phone calls.

I’ve supported database administration and data entry, and I built the logic for a streamlined ad-serving platform that scaled, as well as work related to educational institutions and online classroom management. Alongside that, I’ve developed skills in web design, wireframe creation, front end coding, and problem-solving, and I enjoy improving processes with a structured, design-thinking approach.

Experience

Work history, roles, and key accomplishments

Front End Coding

Rev Lyrics

Jan 2018 - Jan 2020 (2 years)

Worked on front end coding and problem-solving and used computer literacy to support work activities. Also involved with web design and related creation tasks.

Front End Design Problem Solving Web Design Computer Literacy

Applications Developer

Really Great Company

Jan 2016 - Jan 2018 (2 years)

Applications Developer at Really Great Company (Montclair elementary), with experience in database administration and data entry. Known for strong analytical skills, attention to detail, and communication.

Applications Development Database Administration Data Entry Analytical Skills Attention To Detail Customer Service Communication Teamwork

Database Administration

Ferris School

Jan 2012 - Jan 2015 (3 years)

Performed database administration and data entry and built the logic for a streamlined ad-serving platform. Supported educational institutions and online classroom management.

Database Administration Data Entry Classroom Management