Open to opportunities

Gregory Corbiser

@gregorycorbiser

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Customer support and data entry professional advancing in software development.

United States

Message

What I'm looking for

I’m looking for a fast-paced team where I can support customers, resolve issues through troubleshooting, and keep accurate records. I want to contribute immediately while continuing to grow my skills in information technology and software development.

I’m a dedicated customer service professional with experience handling a high volume of inbound calls while assisting customers with account inquiries, troubleshooting, billing questions, and service-related concerns. In my role as a Customer Service Associate at Foundever, I resolve issues efficiently, maintain a positive customer experience, and accurately document interactions using company systems.

I also bring strong data accuracy and administrative discipline from my time as a Data Entry Analyst at Loancraft, where I prepared, compiled, and verified documents, corrected discrepancies, and ensured compliance with data integrity and security standards through quality checks. I’m comfortable learning new systems quickly, communicating clearly, and escalating complex issues when needed to ensure timely resolution, and I’m continuing my education in software development and information technology to grow my technical capabilities.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Associate

Current

Foundever

Jan 2023 - Present (3 years 6 months)

Provided phone-based customer support for a high volume of inbound calls, handling account inquiries, troubleshooting, and billing/service questions. Documented interactions in company systems and escalated complex issues to ensure timely resolution.

Phone Support Customer Service Billing Support Customer Escalation Customer Documentation Quality Standards Active Listening Problem Solving

Data Entry Analyst

Loancraft

Apr 2021 - Apr 2022 (1 year)

Prepared, compiled, and verified documents for accurate data entry and reviewed source materials to correct discrepancies. Entered and maintained records in company databases and performed quality checks to ensure data integrity and security compliance.

Data Entry Document Verification Data Integrity Data Compliance Microsoft Excel Microsoft Word Attention To Detail

Cashier / Cook

Burger King

Oct 2018 - May 2019 (7 months)

Processed customer transactions accurately and efficiently while supporting food preparation according to company standards. Maintained cleanliness and food safety requirements and collaborated with teammates to keep operations running smoothly.

Customer Service Cash Handling Food Preparation Food Safety Team Collaboration Time Management Service quality

Video Producer

East Detroit High School

Jun 2016 - Aug 2017 (1 year 2 months)

Created and edited multimedia content for school projects and events by recording and editing video/audio. Designed titles/graphics with visual effects and organized project media and archives for easy retrieval.

Video Editing Audio Editing Multimedia Production Graphics Visual Effects Time Management

Teacher Assistant

East Detroit High School

Sep 2015 - Jun 2017 (1 year 9 months)

Assisted teachers with classroom preparation and supported students individually and in small groups. Prepared lesson materials and resources while helping maintain classroom organization and follow school policies.

Policy Enforcement Communication Time Management Team Collaboration Instructional Support

Childcare Supervisor

Corbiser's Childcare

Jun 2013 - Sep 2016 (3 years 3 months)

Supervised children in a safe, engaging environment and supported learning through homework help and educational activities. Prepared snacks, maintained cleanliness, and organized crafts, reading sessions, and recreational activities.

Child Supervision Homework Support Snack Preparation Crafts Reading Sessions Team Collaboration Time Management