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Favour Chima

@favourchima1

Customer Service Representative at Bright Horizons Education Center, supporting parents and staff through clear, timely service.

United States

Message

At Bright Horizons Education Center, I handled phone, email, and walk-in inquiries while supporting parents with clear communication and timely assistance. I also prepared school documents and supported daily administrative tasks.

At Micro Center, I assisted customers in choosing computers and accessories that matched their needs and budgets. I explained product features, configurations, warranties, and repair options, and recommended related products.

Experience

Work history, roles, and key accomplishments

Customer Service Representative / Administrative Assistant

Bright Horizons Education Center

Aug 2025 - Sep 2026 (1 year 1 month)

Prepared and organized school documents, managed front desk operations, and supported daily administrative tasks. Maintained positive relationships with parents and collaborated with staff to ensure efficient operations.

Customer Support Administrative Support Data Entry Communication Skills Time Management Attention To Detail Problem Solving Teamwork

Sales Associate / Customer Support Representative

Micro Center

Apr 2024 - Jun 2025 (1 year 2 months)

Assisted customers in selecting computers and accessories, explained product features and warranties, and promoted additional products to increase sales.

Customer Support Sales Product Knowledge Communication Skills Problem Solving Customer Retention