Quincy Patterson

Engaged with small and medium-sized businesses to deliver tailored solutions for internet, voice, TV, and mobile services, driving customer satisfaction and revenue growth. Executed a high volume of outbound calls daily, employing a professional and client-focused approach to maximize engagement and conversion rates. Leveraged CRM tools to track leads, manage sales pipelines, and ensure effective

Provided exceptional customer service while managing logistics for item removal and disposal. Ensured compliance with environmental regulations and company safety protocols. Ensured completion of all required documentation and invoicing for service routes.

Consulted clients on personalized health insurance solutions, ensuring optimal coverage for diverse needs. Maintained up-to-date knowledge of health insurance policies and regulations to provide accurate guidance. Built lasting client relationships and consistently exceeded sales performance metrics.

Developed and managed youth programs, connecting middle and high school students and parents to church ministries. Directed and supported a team of 15+ leaders, fostering a collaborative and mission-driven environment. Organized weekly classes, small groups, and special events, including overnight retreats, while overseeing the youth ministry budget and expanding community outreach efforts.

Installed and maintained complex communication systems, ensuring consistent and reliable operations for critical missions. Monitored system performance and proactively resolved technical issues to sustain uninterrupted services. Contributed to operational readiness by adhering to strict maintenance schedules and protocols.

Grade: Cum Laude Dean's List

Completed a Bachelor of Science in Ministerial Leadership, focusing on theological studies, leadership principles, and practical ministry skills. Achieved academic recognition with Cum Laude honors and placement on the Dean's List.